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Develops corporate group sales to increase hotel room and event revenue. Manages the full sales cycle from prospecting and proposals through contracts, site tours, event coordination, client check-ins, post-event follow-up, and rebooking. Builds relationships with community organizations and professional associations, coordinates with hotel departments, tracks sales activity in Delphi, supports banquet planning, and ensures group billing and customer needs are handled accurately.

Leads the hotel’s financial and accounting operations, including accounts payable and receivable, payroll, cash management, credit and collections, general ledger, reporting, audits, tax compliance, budgeting, forecasting, risk management, and internal controls. Partners with hotel leadership and corporate stakeholders to improve financial performance, protect assets, ensure regulatory compliance, and support strategic business planning.

Provides help desk and onsite IT support by troubleshooting hardware, software, PCs, peripherals, networking, and user account issues. Records tickets, replaces faulty or leased equipment, manages PC deployments through Microsoft Intune, handles warranty matters, and escalates unresolved problems. The role requires strong customer service, independent work, hardware repair skills, Microsoft Office and Windows 11 knowledge, basic networking knowledge, a high school diploma, professional computer experience, and a valid driver’s license.

Screens candidates for high-volume hospitality roles, maintains applicant tracking system records, communicates with candidates and hiring managers, supports recruiting events and sourcing, trains hiring managers on ATS procedures, and helps ensure recruitment progress and service-level compliance.

Supports human resources operations for The Little Nell, its residences, and Aspen Mountain Club. Responsibilities include onboarding, orientation, training coordination, employee assistance, HRIS data entry and training, I-9 verification, background checks, benefits support, workers’ compensation claims, interview scheduling, records maintenance, correspondence, and clerical administration.

Leads strategic and daily finance operations for two luxury hotel properties, overseeing accounting, budgeting, forecasting, reporting, payroll, cash management, receivables, payables, internal controls, audits, tax compliance, purchasing, and risk management. Partners with hotel leadership and corporate stakeholders to ensure regulatory compliance, protect assets, improve financial performance, and achieve business objectives.

Provides administrative and operational HR support across recruitment, onboarding, HRIS data management, employee records, leave coordination, benefits, payroll support, workers’ compensation, compliance, employee inquiries, reporting, and HR projects. The role trains employees and managers on HR systems, maintains confidential files and I-9 records, supports communications and events, and assists with office coordination.

Supports purchasing operations across ski resort and hotel divisions by processing purchase orders, coordinating with vendors, tracking inventory and shipments, maintaining procurement records, onboarding vendors, reviewing invoices, and preparing purchasing reports. The role assists with seasonal ordering, pricing and delivery negotiations, stock replenishment, workflow improvements, and coordination with internal departments and logistics partners.

Manages comprehensive HR functions including onboarding, orientation, benefits, compensation, training, employee relations, performance management, leave administration, records, compliance, and separations. Advises managers on workforce matters, administers HR programs, supports legal and government reporting requirements, and promotes a positive employee experience. The role works in person at Aspen Highlands and requires confidentiality, sound judgment, and strong knowledge of employment regulations.

Supervises revenue accounting and auditing across multiple operating departments. Responsibilities include reconciling credit card, gift card, cash, and sales transactions; investigating variances, chargebacks, fraud, and cash overages or shortages; managing cash banks and deposits; maintaining merchant and gift card records; supporting refunds, house charges, and external audit requests; and ensuring accurate reporting to the general ledger.