Top Tech Jobs & Startup Jobs

Sell Vehlo products to auto dealerships in a defined territory through cold calling and in-person visits. Manage the sales funnel and maintain accurate pipeline in Salesforce, collaborate with account management for onboarding, share market feedback, and meet travel-intensive field sales expectations to close new dealership clients.

Manage assigned client accounts for an automotive-marketing platform, run regular account reviews, analyze and optimize PPC/SEO/social campaigns, troubleshoot underperforming accounts using analytics tools, document CRM notes, and coordinate cross-functionally to drive retention and results.

Lead and scale a multi-tier customer support organization for dealership-focused SaaS products. Own KPIs (CSAT, NPS, SLAs), implement AI/automation and workforce management, partner with Product/Sales on escalations, and build support strategy, tooling, and training to optimize cost-to-serve and customer outcomes.

Serve as the voice of the customer to define product vision, roadmap, and priorities. Own the backlog, write clear user stories and acceptance criteria, collaborate with engineering, design, QA, and stakeholders, participate in Agile ceremonies, make scope/prioritization decisions, and ensure timely delivery of high-quality B2B software. ~10-15% travel.

Platform-focused DevOps/Platform Engineer responsible for rolling out observability (New Relic), migrating to GitHub Enterprise, building Jira/Confluence reporting, standardizing Terraform modules and GitHub Actions, driving FinOps cost visibility, and handling daily operational tasks including Dependabot triage and alert tuning.

Lead marketing planning and execution for payments products: develop campaigns, manage vendors and cross-functional launches, create product positioning and website content, drive cross-sell and partner lead generation, and execute campaigns via the marketing automation stack.

Serve as first point of contact for software-related questions and help desk tickets, troubleshoot and document issues in the CRM, escalate complex problems, prepare support reports, liaise with sales on promotional materials, and collaborate with management to ensure product direction.

Perform testing and validation of beta software, execute test plans, document bugs, and conduct exploratory testing. Provide phone-based technical support and troubleshooting for dealership clients using Service Lane eAdvisor via remote desktop tools. Diagnose basic hardware and software issues, participate in the software development lifecycle, and work onsite Monday–Friday.

Provide frontline support to merchant customers across phone, email, chat, and ticketing for payments-related questions, account maintenance, funding research, fraud/risk inquiries, and escalations. Coordinate with Technical Support, Risk, Product, Sales, and external partners to resolve issues, contribute process improvements and knowledge base content, and meet quality and satisfaction metrics.

Respond to customer inquiries via email and phone, troubleshoot and resolve application issues, apply configuration changes as needed, document findings and resolutions in Salesforce cases, and meet established response KPIs.