Top Tech Jobs & Startup Jobs

Own the post-onboarding journey for a portfolio of tire dealers and auto repair shops. Build customer relationships, monitor account health, drive product adoption, deliver training, identify retention and expansion opportunities, coordinate escalations, support customer references, and partner with onboarding, support, marketing, and other customer success teams.

Manage customer onboarding, software configuration, training, product adoption, retention, and ongoing account relationships for Protractor users. The role includes setting up customer instances and databases, customizing workflows, delivering remote one-on-one training, gathering product feedback, identifying churn risks, supporting customer success, and finding upsell or cross-sell opportunities. Automotive industry knowledge is preferred but not required.

Leads Vehlo’s financial operations, reporting, accounting compliance, financial systems, audit and tax relationships, M&A integration, and financial planning. The Controller advises private equity owners, executives, and the board; oversees financial statements, cash flow, billing, collections, accounts payable, ERP optimization, and KPI reporting. This role also manages and develops the accounting team while supporting acquisition due diligence, post-merger integration, lender communications, and strategic decision-making in a high-growth SaaS environment.

Manage and grow relationships with shop owners and stakeholders to drive product adoption and retention. Monitor customer health, deliver training and webinars, surface customer needs internally, coordinate escalations and onboarding handoffs, and develop customer references with Marketing.

Analyzes dealership operations, optimizes software workflows, delivers platform training, monitors performance metrics, and provides data-driven recommendations. The consultant manages large dealership groups, conducts performance reviews, builds executive-level relationships, shares customer insights with Product and Customer Success teams, and supports platform adoption and ROI. The role requires approximately 40–50% travel, including local and out-of-market onsite consulting.

Provides first-line software support for Vehlo’s Total Customer Connect product by resolving or escalating inquiries, managing help desk tickets, documenting activities in the CRM, tracking issues, reporting support trends, and explaining technical information to nontechnical users. The role also coordinates with management and sales to support product direction and promotional materials. Requires strong communication, organization, attention to detail, and basic software proficiency.

Sells Vehlo software and services to auto dealerships across an assigned territory. Responsibilities include prospecting through cold calls and in-person visits, managing opportunities through the sales funnel, maintaining accurate Salesforce pipeline data, sharing market intelligence, and coordinating onboarding expectations with account management and implementation teams. The role requires extensive field travel and automotive software or hardware sales experience.

Provides frontline support to merchants through phone, email, chat, text, and ticketing systems. Handles account maintenance, payment questions, reconciliation, funding research, fraud and risk inquiries, equipment requests, and account updates. Partners with Technical Support, Risk, Product, Sales, banks, and vendors to resolve issues and escalate technical concerns. Manages multiple cases, researches accounts across systems, meets customer satisfaction standards, and contributes process and knowledge-base improvements.

Generates and qualifies dealership sales opportunities through in-person and phone prospecting, schedules meetings and product demonstrations, identifies client business needs, presents value-focused software solutions, and develops prospect relationships for referrals and expansion opportunities. The role requires achieving monthly opportunity targets, following a consultative sales process, documenting buyer progress, and collaborating with peers in a competitive environment.

Manage assigned client accounts and marketing strategies, conduct performance reviews, communicate results, identify optimization opportunities, troubleshoot underperforming campaigns, process website change requests, maintain CRM records, and coordinate with sales, development, production, and marketing teams. Build trusted client relationships while supporting retention and campaign performance across SEO, PPC, social media, analytics, and web marketing initiatives.