Manage and scale a fully remote Loan Assistant team, overseeing bridge loan setup, disclosures, submission, and post-closing pipelines. Coach employees, balance workloads, resolve loan findings, monitor KPIs, and ensure service-level performance. Partner with Sales, Underwriting, Closing, and Lending Operations to improve processes, develop procedures, implement best practices, and maintain mortgage regulatory compliance.

Leads Knock’s Account Executive organization, owning sales targets, lead and loan application volume, forecasting, coverage strategy, compensation, hiring, onboarding, coaching, and performance standards. Develops distinct sales playbooks for lending partners and broader lender and agent channels, while translating market feedback into product, marketing, and operations improvements. Requires deep mortgage or proptech sales expertise, recent lending experience, remote-team leadership, and strong analytical and communication skills.

Generate new business through outbound prospecting and partner enablement with lenders, brokers, loan officers, and agents. Drive adoption of Knock’s Bridge Loan, increase loan applications, conduct partner training, meet monthly sales targets, manage relationships, track performance metrics, and collaborate cross-functionally in a fully remote environment.