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As a Staff ML Engineer, you'll enhance MLOps infrastructure for ML production, focusing on model serving, pipelines, and integration with the AWS ecosystem while mentoring senior engineers.

As a Customer Experience Associate, you will engage with customers through various communication channels, process annuity applications, maintain records, and strive to exceed performance goals while demonstrating exceptional customer service skills.

The Internal Wholesaler supports sales initiatives by marketing Delaware Life products, developing relationships, providing sales support, and documenting activities in the CRM system.

As a Senior Network Reliability Engineer, you will enhance network reliability through SRE principles, coding, automation, incident response, and collaboration with teams to drive efficiencies and foster a culture of excellence.

Process and distribute fixed and variable annuity claims, respond to claimant inquiries, prepare claim packages, maintain electronic records, meet service level agreements and quality metrics, collaborate with partners, and ensure accurate, timely payouts while adhering to financial regulations.

Lead a small operations team handling annuity in-force administration and death claims. Oversee staffing, ensure regulatory compliance and controls, optimize processes and metrics, resolve escalated claims, partner with Legal/IT/Product for improvements and automation, and support strategic projects and team development.

Lead QA Automation Engineer to own automation strategy across a multi-surface product portfolio: design and build automation frameworks, set quality standards, drive test coverage and release decisions, review code, mentor QA engineers, represent QA cross-functionally, improve SDLC processes, and participate in hiring.

The ABS Operations Specialist manages private Asset-Backed Securities operations, focusing on trade settlement, cash management, compliance, and documentation review to enhance transaction execution.

Own and operate on-site AV and conference services for the Zionsville campus: deploy, maintain, and tune Microsoft Teams Rooms and Zoom Rooms across hardware ecosystems; collaborate with Networks, Cybersecurity, and Facilities; provide white-glove event support; monitor device health, manage firmware lifecycles, and produce documentation, playbooks, and runbooks to improve reliability and user experience.

Provide hands-on desktop, application, AV, and mobile support for executives and business users. Troubleshoot Windows, macOS, Office 365 and iOS devices; support video collaboration and conference room AV; ensure security/compliance; maintain documentation; deliver 24/7 executive support and on-site assistance, travel as needed. Collaborate with IT teams and propose process improvements.