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Reviews and enters new and renewal insurance submissions, including account details, classifications, exposure bases, loss histories, and correspondence. Supports underwriting staff with loss control assignments, endorsements, cancellations, policy issuance, and renewal preparation. Communicates submission issues, maintains accurate records in Duck and ImageRight, and performs related processing and administrative tasks while meeting deadlines and maintaining attention to detail.

The Senior Business Analyst gathers and documents business requirements, translates them into functional specifications and system solutions, coordinates stakeholders and development teams, manages project timelines and documentation, facilitates meetings and presentations, supports testing and data analysis, and serves as a subject matter expert throughout the development lifecycle.

Handles moderate to highly complex Michigan No-Fault PIP claims, including coverage investigations, compensability and causation determinations, medical bill review, reserves, settlement negotiations, litigation management, subrogation documentation, vendor oversight, and file closure. Requires independent judgment, knowledge of Michigan No-Fault law and the Michigan Assigned Claims Plan, strong communication and negotiation skills, and the ability to manage multiple priorities remotely.

Evaluates, researches, approves, completes, and processes premium audits and audit adjustments. Reviews classifications, payroll information, policy changes, and concession requests; contacts insureds, agents, accountants, and internal teams to resolve issues. Provides customer service, manages workflow inventory, estimates audits, prepares correspondence, maintains confidentiality, and mentors Premium Audit Technicians.

Leads commercial insurance underwriting and profitable growth across a Michigan territory. Evaluates risks, pricing, renewals, and endorsements; manages agency relationships; develops business opportunities; analyzes territory performance; trains agents and staff; conducts audits; provides technical guidance; and represents the company through agency visits and market activities.

Operates and improves secure, highly available infrastructure across RHEL, Windows, Azure, and multi-cloud environments. Responsibilities include server and network installation, maintenance, monitoring, troubleshooting, patching, automation, middleware support, security, disaster recovery, vendor coordination, documentation, and on-call support. The role also leads technical projects, mentors junior staff, supports development environments, manages asset lifecycles, and participates in infrastructure planning and optimization.

Provides commercial casualty underwriting support by screening new and renewal business, reviewing bind requests, preparing policy typing packets, processing endorsements, rating accounts, managing follow-ups, reviewing inspections, and referring risks beyond delegated authority. Communicates with agents and internal stakeholders to ensure complete documentation, accurate policy issuance, and effective policy maintenance.

Handles moderate to difficult workers’ compensation claims, investigating compensability, causation, medical treatment, reserves, subrogation, settlements, and return-to-work coordination. Negotiates claim resolutions, manages medical bills and vendors, closes files compliantly, interprets workers’ compensation laws, and collaborates with managers, clients, attorneys, and injured employees. The role also exercises independent judgment on complex claims and may assist with mentoring team members.

Investigates and manages complex workers’ compensation claims, determines compensability, establishes reserves, manages medical bills, negotiates settlements, and closes files in compliance with California laws. The role also handles vendors, audits claim files, supports special projects, mentors team members, and serves as a backup team leader. Strong knowledge of workers’ compensation statutes, medical and legal terminology, negotiation, analysis, and independent decision-making is required.

Provides legal advice on insurance coverage disputes and extra-contractual litigation. Conducts legal research, drafts opinions and correspondence, assesses risks, manages outside counsel, attends depositions, hearings, appeals, and mediations, and negotiates settlements. Advises business units, leads legal training and projects, develops risk controls, and directs legal support professionals. Requires independent judgment, strong analytical and communication skills, and expertise in insurance laws and regulations.