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Lead and coach the Customer Experience team, handle complex customer inquiries and escalations across phone, email, chat and SMS, document cases in Zendesk, troubleshoot product/order/warranty issues, identify process improvements, and collaborate with cross-functional teams to meet performance and satisfaction goals.

Lead end-to-end production for photo, video, and content campaigns across digital, social, retail, ecommerce, and paid channels. Manage pre-production, production, post workflows, budgets, schedules, vendors, talent, and asset delivery while improving processes and ensuring brand and technical consistency.

Generate and qualify B2B sales opportunities with independent bike dealers and retailers via outbound prospecting and inbound follow-up. Educate prospects on Aventon products and programs, maintain CRM records, collaborate with Sales to transition qualified leads, support promotions and events, and meet activity and lead generation targets.

The Paralegal will draft and review contracts, maintain corporate records, support litigation efforts, manage claims, and conduct legal research. Proficiency in legal procedures and software is required.

Lead product positioning, messaging, and go-to-market strategy for Aventon ebikes. Drive launches, create sales and dealer enablement materials, support content and creative, track product performance, and collaborate cross-functionally to inform product improvements and execute events and demos.

The Senior Graphic Designer will create visual assets across channels, support brand identity, collaborate with teams, and manage projects while maintaining high-quality standards.