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The Customer Support Specialist role involves providing top-notch customer service and technical support related to credit memberships and services. Duties include taking inbound calls, assisting customers with credit-related inquiries, and educating them on credit bureau processes. Excellent communication and customer-focused skills are required to resolve concerns efficiently.
As a Customer Support Specialist at Experian, you will provide exceptional service and support for credit-related inquiries. This includes assisting customers with their memberships, explaining credit bureau processes, and resolving escalated issues. The role emphasizes strong communication skills and empathy towards customer needs.
The Site Reliability Engineering Manager will lead a global team in developing and improving the Cyber Threat Detection Pipeline, implementing best security practices, managing lifecycle of security tools, ensuring system reliability, and fostering innovation among the team.
The Senior Solutions Engineer—Analytics will analyze product features and assist with complex client-related inquiries while providing insights from big data. This role involves collaboration with Product Managers and Data Scientists to create meaningful presentations and support business development projects through data analytics and dashboard development.
The Senior Enterprise Partnerships Manager will cultivate relationships with V and C level clients in various industries. The role entails building a new business pipeline, accurately forecasting through Salesforce, collaborating with internal teams for proposals, and ensuring smooth transitions of closed deals. The position involves approximately 25% travel.
The Senior Solutions Engineer will provide technical expertise in pre-sales efforts, configure client data flows, and address inquiries about EMS Identity Solutions. Responsibilities include managing implementation issues, documenting market insights, and supporting ongoing business development, while maintaining relationships with clients and training new team members.
The Auto Digital Sales Account Executive is responsible for driving revenue growth by developing client and agency relationships, leveraging digital marketing and data solutions, and creating business strategies for automotive advertisers. The role involves navigating large agencies, identifying client challenges, and offering tailored solutions to help clients succeed.
As an Account Executive in Inside Sales at Experian, you will be responsible for bringing on new business through outbound prospecting and managing existing client relationships to increase revenue. Your role will involve consulting with decision-makers to understand their needs and presenting suitable data-driven solutions.
As a Technical Success Manager, you will manage production-related incidents, analyze service issues for improvement, and facilitate communication among clients and technical teams, while ensuring a positive customer experience.
Manage and develop client relationships within the Fintech sector, prospect new clients, collaborate with teams, and negotiate contracts. Focus on understanding customer needs and delivering solutions that align with their financial priorities.
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