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Lead and scale an enterprise SaaS sales organization: manage pipelines, forecasts, hiring, training, and performance of Account Executives; drive net-new acquisition and expansion in a manufacturing-focused territory; build repeatable sales processes, track growth metrics, and collaborate with Sales Leadership to meet revenue targets.

Own and improve identity governance, access controls, RBAC, SSO, MFA, device trust, and endpoint security programs. Integrate SaaS applications with identity platforms, conduct access reviews, investigate identity incidents, automate audit evidence collection, and partner across security, IT, compliance, and application teams. Develop scripts and integrations, support vulnerability management across macOS and Windows, and continuously strengthen identity architecture and least-privilege controls.

Shape the strategy and roadmap for Ironclad’s Editor and document platform. Lead product decisions involving AI, contract collaboration, editing, versioning, and review. Conduct user research, partner with design and engineering, define measurable product metrics, and make prioritization and trade-off decisions. The role requires technical requirements gathering, software architecture fluency, experimentation, documentation, and lifecycle management. Full-time telecommuting is available.

As a Customer Account Executive, manage customer accounts to drive growth, execute sales processes, collaborate cross-functionally, and maintain accurate pipelines.

Leads the global sales operations infrastructure, including GTM planning, territory and quota design, forecasting, pipeline accountability, renewals, expansion, partner and BDR programs, and international growth. Builds and manages a global operations team, automates sales workflows, develops AI-enabled GTM strategies, and presents data-backed recommendations to executive leadership while partnering across Sales, Marketing, Customer Experience, Finance, and GTM Engineering.

Designs and delivers enterprise automations, AI-assisted workflows, and governed integrations across business systems. Leads cross-functional integration projects, operationalizes Glean-based AI workflows, establishes engineering and observability standards, implements error handling and alerting, and mentors automation engineers. The role partners with stakeholders to translate business needs into scalable technical architectures and roadmaps while advancing reliable, secure, and reusable automation practices.

Own the architecture for agentic search systems combining LLMs and retrieval to answer complex contract questions. Design evaluation benchmarks, improve search relevance, build content-understanding and ingestion pipelines, and set technical direction across the AI organization. Partner with product, applied science, and engineering leaders while mentoring senior engineers and driving measurable, production-scale improvements in retrieval, query understanding, reranking, and LLM agent systems.

Own strategy, roadmap, and execution for Ironclad’s workflow efficiency product area. Lead workflow roles, assignments, approvals, notifications, activity intelligence, data quality, and AI-powered workflow experiences. Partner with Engineering, Design, Data, AI, Legal, Customer Success, Sales, and executives to improve contract cycle time, approval reliability, user autonomy, and customer-facing workflow experiences.

The role involves leading global recruiting strategies for GTM and G&A functions, managing a team of recruiters, and collaborating with leadership to scale high-performing sales organizations.

As a Senior Staff Software Engineer, you'll architect and build solutions for a hybrid platform while mentoring teams and collaborating across departments.