Leads Site Reliability Engineering and Corporate IT, defining enterprise technology strategy, platform reliability, infrastructure, IT services, security compliance, and FedRAMP readiness. Oversees incident management, observability, automation, cloud operations, identity, networking, vendor relationships, budgets, and distributed technical teams while partnering with executives, Engineering, Security, Product, and customers.

The Senior Solutions Engineer drives customer acquisition and success through presales activities, technical demonstrations, and collaboration with sales teams to ensure seamless deployment and go-live.