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Leads change enablement for technology adoption, process redesign, M&A integration, restructuring, and new ways of working. Develops change strategies, communication plans, readiness assessments, training support, stakeholder engagement, and adoption metrics. Coaches leaders, manages change workstreams, addresses resistance, and partners with project teams to achieve sustained employee adoption. Uses Prosci/ADKAR methodologies and AI-enabled tools to improve planning, communications, training, measurement, and outcomes.

Lead the Interstate B2B design system across Cox Automotive by evolving tokens, components, patterns, governance, accessibility, and AI-assisted design tooling. Set design direction for ambiguous problems, maintain high visual and interaction quality, collaborate with product and engineering teams, improve system adoption, and mentor designers. Define machine-readable design foundations for agents and measure the impact of design decisions across products.

Develop, deploy, monitor, and maintain scalable, highly available software systems within a collaborative scrum team. Responsibilities include writing efficient code, participating in code reviews, applying software design patterns and frameworks, improving internal processes, exploring industry-standard solutions, and communicating effectively with teammates and technical leads.

Corporate Strategy Intern position with Cox offering hourly compensation of $22.02–$33.08. The job description provides no specific responsibilities or qualifications beyond requiring current authorization to work in the United States without current or future sponsorship. Benefits may include health insurance, retirement planning, paid leave, and wellness time.

Handles inbound and outbound customer communications across calls, chats, SMS, and email regarding automotive credit accounts. Resolves complex and escalated inquiries, provides technical support, maintains case records, meets quality and productivity metrics, and collaborates with internal departments. The role also supports process improvements, documentation updates, special projects, and mentoring less experienced team members.

Monitors and audits absence and accommodations case management for accuracy, consistency, regulatory compliance, and employee experience. Analyzes quality trends, identifies risks, provides feedback, supports corrective actions and training, prepares reports, and recommends process improvements. Partners with HR, leadership, training, and cross-functional stakeholders on policy, workflow, system, and AI-enabled improvements. The role requires expertise in leave and accommodation regulations, disability programs, HR systems, data analysis, and confidential employee information handling.

Administers and coordinates approximately 100 concurrent absence, accommodation, workers’ compensation, and return-to-work cases across U.S. and Canadian employee populations. Partners with third-party administrators, HR, and business stakeholders to ensure compliant case progression, documentation, communications, and escalations. Supports FMLA, ADA, PWFA, military, DOT/FMCSA, and administrative leave programs, while analyzing claims data, maintaining dashboards, monitoring service levels, and supporting audits and continuous improvement.

Supports compliant administration of employee absence, leave, accommodations, and workers’ compensation programs across North America. Advises HR partners and leaders on complex cases, policy interpretation, legal requirements, risk mitigation, and employee advocacy. Delivers training and compliance guidance, develops documentation, analyzes claims trends and operational metrics, maintains reporting dashboards and access systems, and contributes to process improvements, policy updates, governance reviews, and cross-functional initiatives.

Administers and coordinates U.S. and Canadian absence, accommodation, workers’ compensation, and return-to-work cases. Manages FMLA, ADA, PWFA, DOT/FMCSA, military, administrative, and concurrent leave programs while partnering with TPAs, HR, employees, and business stakeholders. Handles communications, escalations, documentation, compliance, reporting, dashboards, audits, and operational improvements. Supports approximately 100 active cases and may travel up to 15%.

Supports U.S. and Canadian absence, accommodation, workers’ compensation, and return-to-work programs. Serves as the first point of contact for employees, managers, and HR partners; reviews and routes cases, maintains documentation in HR systems, coordinates accommodations and return-to-work processes, provides multichannel employee support, ensures regulatory compliance, and escalates complex situations.