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Serves as the HR leader for warehouse sites in El Paso, Laredo, and other assigned locations. Partners with operations and talent acquisition on hiring, onboarding, employee relations, investigations, performance management, compliance, records, training, and employee engagement. The role requires regular warehouse-floor interaction, bilingual English-Spanish communication, HR metrics management, and occasional travel between sites.

Manages cross-dock and logistics operations across multiple shifts, overseeing material flow, staffing, safety, delivery performance, inventory accuracy, and customer satisfaction. Responsibilities include employee performance and attendance management, customer liaison duties, receiving and order setup, issue resolution, compliance with PPE and ISO quality standards, and continuous improvement initiatives. Requires prior leadership experience, logistics or warehouse management experience, WMS proficiency, and Microsoft Office skills.

Coordinates administrative functions throughout the driver hiring and orientation process. Schedules orientations, maintains recruiting calendars, assists with employment verification and Clearinghouse and TenStreet processing, enters recruiting data, arranges travel, and manages weekly and monthly reports. Requires strong communication, organization, urgency, customer service, multitasking, and schedule flexibility, including evenings, weekends, and holidays.

Supports HR compliance administration by maintaining employee records, updating HR and benefits systems, managing I-9 and eVerify compliance, organizing hiring documentation, answering employee inquiries, and providing backup support for benefits, training, recruiting, and employee relations.

Supports employees through onboarding, HRIS tasks, I-9s, benefits, orientations, team-building activities, HR file management, employee relations, training initiatives, special projects, and HR metrics tracking. Partners with leadership while maintaining confidentiality and delivering responsive HR support in a logistics and warehousing environment.

Manage customer transportation accounts and daily shipment coordination, including order intake, load scheduling, shipment visibility, customer communication, carrier collaboration, pricing, exception resolution, and performance monitoring. The role supports customer retention, account profitability, and continuous improvement while coordinating multiple shipments and priorities. Occasional travel for customer visits or strategic meetings is required.

Coordinates HR support for warehouse employees and leaders, including onboarding, HRIS data entry, I-9 verification, orientation scheduling, benefits administration, open enrollment, employee events, HR records, employee relations support, special projects, training initiatives, and HR metrics tracking. The role requires confidentiality, accurate documentation, effective prioritization, and collaboration across multiple locations.

Supervise cross-dock and warehouse operations, including inbound receiving, outbound shipping, inventory verification, documentation auditing, trailer loading and unloading, and freight issue resolution. Coordinate with carriers, customers, and third-party logistics providers while maintaining accurate shipping records and WMS transactions. Monitor dock activity, ensure safety compliance, and support flexible shift operations, including overtime and weekends.

Leads warehouse technology and operational excellence initiatives, including WMS optimization, automation, reporting, data standardization, workflow development, and new site implementations. Manages cross-site process improvement and cost-saving projects, coordinates with IT and operational stakeholders, optimizes shared resources, and develops team members. Supports packaging programs through asset tracking, inventory visibility, utilization reporting, and continuous improvement.

Supervise cross-dock warehouse operations, including inbound receiving, outbound shipping, inventory verification, freight loading and unloading, and WMS transactions. Coordinate with carriers, third-party logistics providers, warehouse associates, and customers. Resolve shipping discrepancies, damaged freight, and system issues while maintaining accurate documentation and photographic records. Monitor safety and operational efficiency in a fast-paced warehouse environment and support flexible first- and second-shift schedules, overtime, and weekends as needed.