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Writes proposal responses to win and retain healthcare business. Develops and edits standardized content, maintains proposal databases, collaborates with subject matter experts and business leaders, aligns communications with company messaging, and supports enterprise selling initiatives. The role also uses proposal automation and AI tools to improve RFP responses and processes, requiring strong writing, communication, stakeholder management, and Microsoft Office skills.

Manages complex national accounts with 100,000+ members, advising clients on benefit-plan design, coordinating internal implementation teams, addressing client and broker needs, and identifying upsell opportunities. Builds strategic client relationships, leads cross-functional efforts, delivers commitments, mentors others, and travels nationally to meet clients and prospects.

Supports strategic sales and account teams by managing existing client relationships, resolving complex sales, claims, and benefits issues, supporting proposals and upsells, updating sales systems, reporting on account activity, and mentoring junior staff. The role requires client-facing communication, collaboration with brokers and internal stakeholders, and occasional travel may be preferred.

Leads enterprise cloud and AI cyber defense across AWS, Azure, GCP, and OCI. Defines security strategy, telemetry, logging, detection, monitoring, incident response, governance, and compliance controls. Partners with infrastructure, application, engineering, and security operations teams; develops threat-monitoring use cases; evaluates vendors; supports FedRAMP architectures; advises executives; trains SOC analysts; and mentors junior staff. Requires a bachelor’s degree or equivalent background and at least 10 years of relevant systems administration and information security experience.

Develops complex data mining analyses, extracts data, creates reports and queries, and supports data warehouse applications. Maintains expertise in database design, data definitions, programming languages, and data integrity. Designs database tables, develops business-area applications, and trains users on those applications.

Serves as the business and customer proxy for Agile teams, translating stakeholder needs into prioritized backlogs, user stories, acceptance criteria, and release plans. Collaborates with Product Management and Scrum teams to define solutions, communicate requirements, review deliverables, accept or reject completed work, and ensure releases deliver business value and meet contractual, quality, and performance expectations.

Leads enterprise and business-unit change initiatives, project portfolios, process improvements, client reporting, performance monitoring, and operating-plan execution. Identifies stakeholders, risks, resources, and best practices; develops reporting frameworks and integrated processes; conducts cost-benefit analyses; coaches teams on change and project management; and oversees prioritization, scheduling, deliverables, and follow-up activities. The role supports strategic account management and growth, with preferred experience in commercial health insurance and employer-facing initiatives.

Leads predictive modeling and advanced analytics projects using large-scale distributed data. Develops and improves proprietary algorithms, batch and real-time scoring approaches, visualizations, and actionable business insights. Collaborates with business partners on segmentation and quality, utilization, and cost-related patterns. Publishes findings, addresses limitations, ensures targets are met, and mentors other data scientists.

Leads the architecture, development, deployment, and maintenance of enterprise AI-enabled systems. Designs agentic AI solutions, evaluation frameworks, reusable patterns, and secure integrations while improving model quality through prompting and tuning. Partners with business and technical stakeholders on requirements, architecture, strategy, testing, reliability, monitoring, and production support. Drives AI adoption, mentors engineers, conducts design and code reviews, manages change processes, and guides technology direction across major platforms.

Serves as a strategic HR advisor to Health Benefits Operations leaders. Develops workforce, talent, organizational design, leadership development, and change management strategies aligned with business objectives. Uses HR data and workforce analytics to inform recommendations, partners with HR centers of excellence, coaches leaders through organizational change, and supports organizational transformation, operational excellence, and enterprise governance.