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Serve as primary client contact to manage escalations, oversee service operations and staff, enforce compliance and security controls, analyze performance metrics, resolve customer issues, collaborate cross-functionally, and lead process improvement initiatives.

The Sales Manager will coordinate sales activities, support strategic goals, engage with clients, conduct market research, and facilitate communication across teams to achieve sales targets.

The Sales Director will lead sales efforts for cloud-based fintech solutions, develop strategy, secure business opportunities, and maintain client relationships.

The Senior IAM Automation Engineer will transform identity and access management through automation, DevOps practices, and mentoring. Responsibilities include implementing Tines, using infrastructure-as-code, and collaborating with SecOps on emerging identity challenges.

As a Senior IAM Engineer, you will oversee IAM tools, streamline processes, automate systems, and collaborate on strategic IAM solutions.

Own feature-level product delivery from discovery through launch and iteration. Write PRDs/user stories, prioritize backlogs, run lightweight research and experiments, partner with design and engineering, instrument features and monitor metrics, coordinate releases and go-to-market, and ensure operational readiness and quality.

Lead a compliance team to manage regulatory inquiries and examinations, provide regulatory guidance across Trading and Operations, implement controls and QA processes, and train staff to ensure SEC and FINRA compliance for broker-dealer activities.

Investigate and document system behavior, write specifications and test plans, execute functional tests, analyze data and integrations (APIs), triage UAT/production issues, and support implementations and internal training within an Agile fintech environment.

Serve as a technical product expert supporting enterprise sales: present demos, design tailored solutions, build C-level relationships, mentor junior engineers, support onboarding and post-sales adoption, collaborate cross-functionally to influence product roadmap, and stay current on fintech trends and competitors to win complex, high-value engagements.

Lead onboarding strategy and a team of onboarding specialists to manage end-to-end client transitions for broker-dealers, fintechs, and wealth managers. Act as senior client escalation contact, drive integrations with fintech platforms, ensure regulatory compliance, improve processes and QA, and deliver executive reporting and dashboards to optimize client experience and onboarding efficiency.