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Own and grow channel partner relationships from identification to activation. Build partner practices with cross-functional teams, use CRM/PRM and AI tools to research and accelerate outreach, track KPIs to diagnose and fix partner issues, and surface market insights to leadership to scale partner-sourced revenue.

Design and deliver scalable integrations on Celigo integrator.io connecting ERP and cloud apps. Implement data mappings, APIs, and AI/agentic workflows; perform testing, go-live support, and optimization. Mentor junior developers, train customers, and ensure performance, security, and governance best practices.

Work onsite with enterprise customers to identify AI automation opportunities, design and build production-grade agentic solutions using Celigo's AI Studio and MCP servers, integrate ERPs and SaaS systems, manage APIs and data transformations, run POCs/MVPs, validate and support deployments, and provide customer enablement and mentorship.

Design and execute digital-first customer engagement strategies using automation and AI. Build AI-powered agents, personalized in-app journeys, and Celigo/Gainsight workflows to improve adoption, time-to-value, and retention. Partner cross-functionally, analyze engagement data, define success metrics, and document repeatable frameworks to scale customer success programs.

Manage and grow channel partnerships by serving as primary partner contact, developing joint initiatives with internal teams, monitoring partnership KPIs, providing market insights, and resolving conflicts to drive revenue and strategic alignment.