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The Customer Account Manager will develop new business, manage customer accounts, and ensure exceptional service through effective communication and relationship-building.

Provide carrier and customer support for assigned accounts: use the TMS to schedule and enter shipments, update portals, track shipments, communicate status, and collaborate with sales reps to ensure accurate, timely service.

Serve as the operational link between carriers, customers, and sales: manage assigned accounts, use the TMS to schedule and enter shipments, update portals, track shipments, respond to status inquiries, and collaborate with sales to ensure smooth account servicing.

The Customer Account Manager will develop new business, manage client accounts, ensure customer satisfaction, and maintain effective communication with clients.

The Customer Account Manager will build a client portfolio, develop new business, manage customer accounts, and ensure exceptional service through effective communication.