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Monitors Child Care Assistance records for compliance with internal, external, and funding-source standards. Tracks errors and trends using approved monitoring tools, provides monthly data and corrective action reports, supports staff guidance and training, and helps develop quality-improvement practices. The role requires strong analytical, communication, mathematical, organizational, confidentiality, and problem-solving skills, along with local travel and compliance with federal funding background-check requirements.

Leads compliance investigations involving suspected fraud in childcare assistance cases. Mentors compliance specialists, conducts customer interviews, interprets eligibility and regulatory requirements, calculates service costs, manages repayment schedules and collections, and reports findings to management, workforce boards, and the Texas Workforce Commission. Maintains fraud and recoupment data, supports case reviews and training, and exercises independent judgment while handling confidential information.

Monitors Child Care Assistance records for compliance with internal, external, and funding-source standards. Tracks errors and trends using an approved monitoring tool, provides corrective action guidance, supports quality improvement and staff training, and reports monthly monitoring data to management. The role requires strong analytical, communication, mathematical, documentation, confidentiality, and problem-solving skills, along with a valid Texas driver’s license and the ability to travel as needed.

Monitors Child Care Assistance records for compliance with internal, external, and funding-source standards. Tracks error trends, prepares monthly monitoring data, recommends corrective actions, supports staff guidance and quality improvement, and handles confidential information. Requires strong analytical, communication, mathematical, documentation, and problem-solving skills, along with local travel, a valid Texas driver's license, reliable transportation, insurance, and successful federal-funding compliance background checks.

Reviews and analyzes child care provider payment files, identifies errors, coordinates corrections with Finance and program teams, and tracks overpayments and adjustments. The role researches complex payment issues, communicates policies, supports staff and providers, handles escalated inquiries, processes payment corrections, generates reports, and serves as backup for provider payment processing. It also provides customer and technical support, documents corrective actions, and ensures compliance with program requirements.

Coordinates full-cycle recruitment, candidate screening, interviews, onboarding, and hiring administration. Leads employee orientation, engagement initiatives, recognition campaigns, workplace events, service awards, and culture-building programs. Develops internal communications and promotional materials, facilitates the SPIRIT Committee, maintains applicant tracking records, and provides recruitment updates and reports to hiring managers.