Owns the accurate and timely setup of customer projects, contracts, sales orders, and billing records in NetSuite and related systems. Reviews commercial documents, interprets contractual requirements, resolves exceptions with cross-functional teams, manages setup queues, monitors performance metrics, maintains SOPs, supports audits and system enhancements, and recommends process improvements and automation. The role requires strong contract review, organizational, analytical, documentation, and stakeholder-management skills in a remote, fast-paced environment.