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Manage end-to-end freight claims including filing, investigation, negotiation, reconciliation, and resolution. Liaise with customers, carriers, and internal teams, apply NMFC and carrier tariff knowledge, use EZ Claims platform, provide reporting, and meet KPI targets while supporting process improvements and mentoring.

Ensure carrier invoices that are factored are paid to the correct factoring company. Handle carrier inquiries and billing disputes, maintain carrier relationships and documentation, research and process claims, identify root causes of billing errors, and assist with special projects.

Analyze large shipment datasets to normalize and diagnose data, rate shipments, audit contracts, build dashboards/reports, and identify supply chain solutions like mode conversion, aggregation, and route optimization.

Analyze large, heterogeneous shipment datasets to normalize and diagnose data, identify customer supply-chain solutions, query multiple systems, rate shipments, manage data sources and dashboards, audit contract accuracy, and support mode conversion, route optimization, shipment aggregation, inventory placement modeling, and pool-point strategies.

Lead client onboarding for North American transportation accounts: scoping, discovery, project planning, systems integration (TMS, ERP/WMS, APIs/EDI), stakeholder management, KPI definition, training, and drive projects to steady state.

Manage day-to-day managed logistics operations: booking, tracking, documentation, issue resolution, carrier/customer liaison, mode optimization, process improvement, reporting, and cost-savings identification to meet service-level commitments.

Lead onboarding for North American transportation clients: discover requirements, develop and execute project plans, coordinate stakeholders, validate systems (TMS, ERP/WMS, integrations), define KPIs, provide training, drive to steady state and recommend process improvements.

Manage day-to-day managed logistics operations including booking, tracking, documentation, issue investigation, carrier and customer communication, mode optimization, and process improvements to meet service level commitments and reduce costs.

Responsible for auditing and redesigning the UX/UI of the BlueShip platform, creating a consistent design system, and improving user workflows through prototypes and final mockups while collaborating with product and engineering teams.

As a Sales Executive, you will build a book of business by selling transportation solutions, focusing on prospecting, generating new business, and managing accounts.