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The Software Engineer will work on high-throughput streaming systems, scaling infrastructure to manage billions of events, ensuring low-latency and high performance while delivering projects from start to finish with significant ownership.

Lead machine learning initiatives, oversee product development, improve execution pace, enhance team reliability, and foster team growth at Hightouch.

Primary relationship owner for a portfolio of clients, ensuring retention, adoption, and expansion. Drive renewals and upsells, map solutions to client goals, lead renewal meetings and strategic reviews, collaborate with internal teams for delivery, maintain account health and records, and produce progress reports.

The role involves rapid prototyping and architecting production LLM pipelines for AI in marketing workflows. Responsibilities include developing proofs of concept, making AI architecture decisions, building production data agents, and understanding user workflows for seamless AI experiences.

Lead and mentor a team of Solutions Engineers, ensuring exceptional customer experiences and collaboration with AEs. Develop technical expertise in data activation and integration platforms, delivering tailored demonstrations and solutions for clients.

Generate top-of-funnel leads via outbound outreach (calls, email, text, LinkedIn, campaigns), engage trial signups, and help define SDR processes and strategies while meeting monthly goals and scheduling meetings for the sales org.

The Technical Account Manager will oversee customer journeys, ensuring clients utilize the Hightouch platform effectively and driving customer retention and adoption through strong project management and technical expertise.

The Enterprise Account Executive will manage high-value enterprise accounts, driving sales and building client relationships, while collaborating with various teams.

Develop and optimize distributed systems for syncing customer data, focus on scalability, reliability, and performance for global clients.

The Senior Technical Sourcer will identify and source candidates for engineering roles, collaborating with hiring managers and recruiters to refine candidate searches and utilization of metrics.