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Configure and maintain Tricentis Tosca and qTest environments; develop and execute test plans and automation strategies for SAP S/4HANA migration, regression, integration, and end-to-end testing; build reusable Tosca assets; manage test lifecycle, traceability, and reporting; collaborate with cross-functional teams and drive QA process improvements.

Perform continuous systems and network threat assessments, analyze threat intelligence, develop and implement security controls and mitigation strategies, participate in incident response, deliver security training, and maintain Risk Management Framework documentation to protect AFRL/DoD systems and networks.

Develop and apply technical security risk guidance and countermeasures policies for Department of State operations. Research technology impacts on security practices, support interagency working groups, advise senior security managers, and manage data throughout its lifecycle to support risk analysis and policy development. Coordinate responses to Foreign Service posts and update standards and procedures.

Perform QA and BA-adjacent work for public health information systems: write and execute test cases, coordinate developer testing, track defects, maintain test documentation and traceability, support requirements and Agile ceremonies, assist a testing process audit, and help pilot test automation and reporting.

Manage high-volume recruiting for remote Customer Service Representative roles: screen applicants, schedule interviews, move candidates through the hiring funnel, maintain ATS pipeline, coordinate offers and handoffs, and partner with hiring leaders to ensure a positive candidate experience.

Manage enterprise IT projects for IRS Criminal Investigation: plan, coordinate, and execute initiatives from initiation through closure. Oversee scope, schedule, budget, risk, resources, stakeholders, and change control. Track/report milestones, drive issue resolution, and lead cross-functional teams to deliver infrastructure, endpoint, and software deployment projects on time, secure, and compliant.

Designs, packages, tests, and deploys enterprise software using MECM/Intune; leads complex deployments and troubleshooting; develops automation and deployment standards; ensures security/config compliance; collaborates cross-functionally; mentors junior staff to meet SLA and mission requirements.

Plan, design, and execute hardware and software validation tests across enterprise environments. Validate endpoints, application compatibility, patches, and releases; document results, identify defects, support test automation, and ensure compliance with configuration and security standards for production readiness.

The role involves developing test plans, managing testing lifecycles with Tricentis tools, and improving QA processes for SAP S/4HANA environments.

Provide 24/7 systems administration for Microsoft-based email and identity infrastructure: monitor and maintain Windows servers, SharePoint, AD/AD LDS, Exchange, MIM, SQL; manage patching, backups, load balancing, hardware upgrades; troubleshoot identity lifecycle, permissions, networks, and scripts (PowerShell); ensure SLA compliance and document work.