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Supports DoD cybersecurity compliance, RMF activities, continuous monitoring, ATO documentation, STIG reviews, vulnerability assessments, security audits, and remediation coordination. Uses Tanium and other approved tools for endpoint visibility, inventory, vulnerability identification, patch compliance, and tracking. Maintains eMASS records and works with ISSMs, ISSOs, system owners, and engineering teams to satisfy NIST and DoD security requirements.

Provide Tier 1 and Tier 2 technical support for Knowledge Management applications and platforms. Manage JIRA tickets, troubleshoot IT and application issues, document resolutions, escalate complex problems, monitor support trends, and communicate with users throughout resolution. Use SQL and related tools to manage workloads while delivering responsive customer service and maintaining accurate support records.

Prepares inactive classified records for archival transfer by organizing files, labeling folders, packing archive boxes, maintaining manifest spreadsheets, performing quality checks, correcting discrepancies, and coordinating approval forms and pickup schedules with records management and archives teams.

Installs and supports Windows physical and virtual servers, storage arrays, VMware and hyperconverged infrastructure. Monitors and documents ServiceNow incidents, changes, and projects; performs STIG reporting, vulnerability reviews, and remediation. Designs and implements hardware, software, and storage systems while balancing operational support and project work. Requires strong troubleshooting, security administration, communication, documentation, and multitasking skills.

Provides first-level technical support to government users, troubleshooting desktop hardware, software, printers, VoIP phones, connectivity, and basic network access. Maintains IT asset inventories, documents support activity in ticketing systems, trains users, and follows established procedures. The role requires customer service, task prioritization, government IT support experience, a bachelor’s degree, Security+ or equivalent DoD 8140 certification, three or more years of experience, and an active Secret clearance when required.

Evaluates, implements, and maintains technical security controls across Windows, cloud, mobile, and standalone environments. Manages assets, accounts, patches, configurations, vulnerability remediation, system recovery, backups, and access controls. Develops PowerShell automation and secure baseline configurations, supports SIEM and incident response activities, evaluates vendor security products, and contributes to FISMA and FedRAMP authorization, continuous monitoring, and security documentation processes.

Performs manual software testing for U.S. Air Force enterprise applications. Reviews requirements, develops and executes test plans, scripts, and cases, validates software before and after release, identifies defects, collaborates with developers on resolution, prepares reports, and communicates progress to project and site management.

Provides high-level administrative, executive, logistical, travel, meeting, correspondence, calendar, reporting, and program support to Department of State senior executives. Maintains records, databases, timekeeping, supplies, work orders, and confidential information; coordinates domestic and international travel, events, meetings, and executive communications. Advises on personnel actions, prepares reports and documents, takes minutes, supports program processes, and instructs administrators on procedures.

Provides high-level administrative, executive, logistical, travel, calendar, correspondence, meeting, reporting, and program support to Department of State senior executives. Responsibilities include maintaining records and databases, arranging domestic and international travel, coordinating meetings, processing time and attendance, managing supplies, preparing reports, handling confidential information, and advising executives on administrative matters.

Provides enterprise systems administration and technical support for a DoD RDT&E environment. Responsibilities include managing Windows and RHEL systems, Active Directory, virtualization, backups, scripting, performance troubleshooting, capacity planning, security compliance, STIG reviews, documentation, and end-user hardware and software support. The role also develops reports, coordinates vendor escalations, deploys solutions, and maintains systems in accordance with DoD and Navy policies.