Analyze end-user business needs and configure or develop applications (packaged or custom). Use TFS/Azure DevOps for source control and pipelines, develop in Visual Studio with .NET/C#, manage SQL Server data stores, perform testing and validation (up to half-time), document changes, support troubleshooting, and assist with backup/recovery and system deployment activities in a hybrid NE/IA role.

Drive quota-attainment by developing strategic account plans, expanding product adoption across assays and departments, leading technical commercial engagements, and owning territory forecasting and CRM integrity. Collaborate on product roadmap, use Power BI/CRM/AI tools for customer research, prioritize high-value accounts, and travel for customer meetings, events, and trade shows.