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Provides hands-on technical leadership for software engineering teams, shaping architecture and delivering scalable, secure, cloud-native solutions. Responsibilities include coding, code reviews, troubleshooting, architectural decisions, CI/CD, DevOps, testing, observability, platform modernization, and technical debt reduction. The role mentors engineers, supports people leadership, collaborates cross-functionally, and drives engineering standards, continuous improvement, and successful product delivery across distributed teams.

Leads an autonomous engineering team building document capture, storage, workflow, and retrieval capabilities. Responsibilities include delivery planning, stakeholder communication, architecture, security, CI/CD, observability, technical debt management, production support, and people leadership. The role requires balancing technical quality with delivery commitments, modernizing established systems, managing engineers, and collaborating with product, compliance, security, QA, DevOps, offshore partners, and vendors.

Manage payroll software implementations from requirements gathering through configuration, data migration, integrations, testing, training, and go-live. Translate customer payroll processes into SaaS configurations, support technical data work, manage multiple customer projects, resolve issues with internal teams, and provide clear customer communication and training. Travel to customer sites when required.

Lead an autonomous engineering team building cloud-native HCM applications. Own delivery against OKRs, architecture for high-volume payroll processing, integrations, data governance, security, testing standards, and responsible AI adoption. Translate payroll legislation into engineering requirements, manage stakeholders and risks, and balance staffing and delivery deadlines. Coach direct reports, conduct performance reviews, remove blockers, and build an inclusive, high-performing team.

Own payroll operations for UK and international client portfolios by coordinating processing teams and providers, resolving payroll issues, ensuring compliance, monitoring performance, and maintaining client relationships. The role includes legislative guidance, KPI and SLA reporting, audit support, process improvement, and accurate, timely service delivery.

Own competitive intelligence and AI answer engine visibility for IRIS’s Accountancy and HCM portfolios. Monitor competitors, pricing, positioning, search visibility, and win/loss patterns; analyze data and translate findings into commercial recommendations. Build battlecards, competitor profiles, and comparison tools, support live deals, train customer-facing teams, and present insights to Sales, Product, Customer Success, leadership, and the board.

Drives hands-on adoption of agentic AI development across engineering teams. Embeds with product teams, diagnoses tooling and workflow blockers, configures MCP and IDE integrations, evaluates AI tools, and develops reusable prompts, skills, and automation patterns. The role also shares best practices, informs programme strategy, supports training, and improves engineering productivity across diverse codebases and divisions.