Top Tech Jobs & Startup Jobs

Leads communications, technical writing, change enablement, readiness, capacity planning, vendor management, and operational governance teams. Oversees member and procedural communications, documentation quality, compliance, service-level delivery, workforce capacity forecasting, and change adoption. Partners with Service Operations, Compliance, Legal, Technology, HR, and Digital teams to coordinate initiatives, mitigate risks, improve operational efficiency, and support organizational transformation. Manages managers and senior professionals while driving performance, employee development, reporting, budgeting, and continuous improvement.

Provides advanced desktop and help desk support across workstations, mobile devices, peripherals, ATMs, digital signage, printers, and networking equipment. Responsibilities include troubleshooting Windows, hardware, applications, and connectivity issues; managing remote access and mobile devices; deploying software; supporting ATM technology; resolving service tickets; assisting with technology implementations and upgrades; and mentoring help desk staff. Requires basic scripting knowledge and adherence to security and credit union compliance requirements.

Manages bankruptcy litigation, repossession recoveries, delinquent loan inquiries, proof-of-claim filings, payment plans, legal referrals, and compliance activities. Reviews bankruptcy plans, recommends legal action, negotiates repayment arrangements with members, trustees, and attorneys, monitors recovery accounts, represents the credit union in legal proceedings, and prepares reports. Ensures adherence to bankruptcy statutes, FDCPA, SCRA, TCPA, FCRA, BSA, and related regulations.

Reviews, analyzes, and drafts vendor contracts including MSAs, SOWs, order forms, and NDAs. Identifies legal, regulatory, privacy, security, and third-party risk issues; coordinates reviews with Legal, Compliance, Information Security, and Enterprise Risk Management. Maintains contract data governance, supports risk-based vendor management, develops contract standards and templates, advises stakeholders, and promotes compliant contract review practices.

Leads complex enterprise projects from planning through implementation, aligning executives, business owners, technical teams, and cross-functional stakeholders. Responsibilities include project scheduling, governance, risk and dependency management, change readiness, stakeholder communications, UAT coordination, benefits realization, and executive reporting. The role also mentors project teams, improves EPMO methodologies, supports transformation initiatives, and promotes consistent project management standards, analytics, compliance, and continuous improvement.

Leads enterprise consumer credit risk analytics and portfolio oversight, evaluating lending products, underwriting, policies, concentrations, risk exposure, and performance. Directs credit risk procedures, monitors AI-based loan decisioning models, supports regulatory compliance, and guides lending strategies involving pricing, origination, marketing, and collections. Manages and mentors analytics and risk staff while partnering with business leaders to strengthen controls, support growth, and protect assets.

Develop personalized financial plans for members, recommend compliant investment and insurance products, conduct portfolio reviews, maintain client records, and build referral relationships with branch teams. Deliver investment education, answer product questions, promote appropriate cross-referrals, stay current on broker-dealer offerings and regulations, and complete activity reports and business plans.

Supervises AML investigators and oversees suspicious activity investigations, SAR preparation, regulatory compliance, quality reviews, training, risk monitoring, and process improvement. Partners with first- and second-line teams, regulators, auditors, and senior management to mitigate financial crime risks and maintain effective BSA/AML controls.

Leads complex financial-services projects involving business analysis, system upgrades, vendor coordination, requirements, testing, UAT, release readiness, and production stabilization. Translates business objectives into system requirements and testing plans, manages defects and risks, advises stakeholders and senior management, mentors Business Analysts, and supports compliance documentation, training, and operational improvements across systems including Fiserv DataSafe and DNA.

Leads requirements analysis, reporting, data warehousing, and business intelligence solutions across the organization. Documents business and functional requirements, evaluates disparate data structures, coordinates stakeholders, manages testing and issue resolution, and identifies process improvements. Serves as a liaison between business and technical teams, supports SDLC activities, ensures regulatory alignment, and mentors other Business Systems Analysts.