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Provides reception, office administration, supply inventory, scheduling, internal communications, onboarding logistics, and management support. Reviews policy cancellation notices, contacts insureds and carriers, tracks follow-ups, and assists with policy servicing. Routes client service requests, maintains communication records, and supports timely administrative service. Requires strong organization, communication, confidentiality, multitasking, and proficiency with Microsoft Office and business software.

Supervises the Equine Underwriting team, coordinating workflow, reviewing applications and risk assessments, maintaining underwriting files, monitoring portfolio and performance metrics, and ensuring policy and regulatory compliance. Communicates with agents and customers, oversees data integrity, provides technical guidance and training, and leads process improvement initiatives.

Manage highly complex workers’ compensation claims, including investigations, coverage and liability evaluations, damages analysis, settlement negotiations, reserves, payments, and detailed file maintenance. Communicate complex claim information to insureds, claimants, and partners, and participate in legal proceedings such as arbitrations, mediations, depositions, and trials. May coach staff and contribute to talent and performance decisions. This is a field position in Maryland.

Supports monthly, quarterly, and annual financial reporting; reconciles general ledger accounts; prepares journal entries; assists with period-end close, audits, budgeting, forecasting, financial analysis, reporting, and internal control improvements. Collaborates across departments and maintains compliance with GAAP, company policies, and financial reporting standards.

Leads Cyber Risk underwriting and territory growth across the East Coast. Responsibilities include producing profitable new business, managing and developing underwriters, evaluating complex cyber accounts, executing underwriting strategies, cultivating broker partnerships, monitoring portfolio performance, ensuring guideline and regulatory compliance, analyzing market trends and emerging exposures, representing the division externally, and managing territory financial results. The role is remote on the East Coast with travel up to 50%.

Assists with planning and delivering IT projects by managing scope, schedules, budgets, risks, documentation, and stakeholder communications. Supports project teams with accountability, quality assurance, status reporting, change management, and goal tracking. May serve as a Scrum Master by facilitating agile teams and coaching stakeholders. The role manages small projects or portions of moderately complex initiatives while developing business, technology, and analytical skills.

Leads complex workers’ compensation underwriting for new, renewal, and modified policies. Evaluates risk, coverage, pricing, and terms using underwriting guidelines, reports, inspections, and risk models. Ensures regulatory compliance, documents decisions, advises agents and brokers, monitors market and regulatory trends, and supports profitable business growth. May coach staff and serve as the highest escalation point for coverage and risk decisions. This is a field role in Virginia with occasional travel.

Handles executive liability claim files, analyzing coverage and liability, issuing coverage opinions, managing defense counsel, developing litigation and settlement strategies, investigating claims, attending mediations or arbitrations, managing reserves and payments, and ensuring compliance with legal and company requirements. Provides claim-related guidance to underwriters, reinsurers, and internal teams.

Processes new policies, renewals, endorsements, and cancellations; enters and validates insurance data; resolves system errors; prepares policy documents, certificates, and reports; adjusts billing status; and identifies process improvements. The role requires insurance operations experience, knowledge of excess and primary lines, strong analytical and organizational skills, and may provide guidance to junior employees. It is primarily on-site in Downtown Los Angeles.

Leads daily policy administration activities, prioritizes and delegates workload, reviews completed assignments, and ensures accuracy, quality, timeliness, and regulatory compliance. Performs policy administration, researches issues using business systems, communicates with underwriters, agents, brokers, reinsurers, and insureds, and supports process improvements, system testing, and departmental projects. Serves as an interdepartmental liaison and may coach staff, participate in talent decisions, and approve business or endorsements under established guidelines.