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Leads and develops a coordination team responsible for field service and service center scheduling across Oceania. Oversees service requests, resource allocation, customer communications, process standardization, digitization, change initiatives, and operational improvements. Collaborates with operations managers to ensure consistent service delivery, provides hands-on support during peak or complex periods, and drives customer satisfaction and team development.

Provides customer support through telephone, email, and live chat; resolves queries, educates clients on company websites and trading platforms, communicates product information, and assists other departments. Requires strong communication, computer literacy, English fluency, teamwork, and availability to work public holidays. FX or CFD industry knowledge and additional language skills are advantageous.

Build and deploy secure agentic AI systems that automate software engineering workflows across the product development lifecycle. Responsibilities include architecting multi-agent systems, integrating LLMs with Jira, repositories, CI/CD, and developer tools, automating code generation, testing, PR reviews, deployments, compliance checks, and capitalization tracking. The role also requires human-in-the-loop design, sandboxing, least-privilege controls, multi-cloud infrastructure, and collaboration across global engineering teams.

Own enterprise and strategic client relationships, generate new-logo and expansion revenue, manage sales pipelines, and exceed revenue targets. The role requires consultative B2B selling, MEDDIC-style deal execution, stakeholder mapping, creative outreach, negotiation, accurate forecasting, CRM hygiene, and cross-functional collaboration with Marketing, Partners, and Operations. Candidates should be experienced, adaptable, organized, coachable, and fluent in English, with additional languages preferred.

Coordinates national bids, tenders, panel appointments, and pitches while maintaining proposal tools, content libraries, trackers, and filing systems. Supports document preparation, proofreading, editing, meeting administration, version control, user access, AI-enabled proposal tools, and feedback reporting. The role collaborates with senior bids managers, partners, fee-earners, marketing colleagues, and subject-matter experts to ensure bid processes are organised, accurate, consistent, and efficient.

Provide first-line technical support for APAC financial software clients, troubleshoot and reproduce issues, manage support tickets and client environments, and coordinate fixes with global R&D. Support presales and implementation teams, perform Java development and code reviews, optimize performance, manage cloud resources, execute migrations, and handle software installations and upgrades. Document product knowledge and coordinate daily APAC support operations.

Build and manage a pipeline of new business accounts, prospect independently, uncover client needs, and position Bazaarvoice’s SaaS solutions. Lead enterprise sales cycles involving executive stakeholders, demonstrate high-ROI value, collaborate with internal teams, forecast accurately, manage territories, build client champions, and consistently exceed quota.

Lead the strategy and delivery of Data, AI, and analytical products across Endeavour Group’s retail media ecosystem. Responsibilities include designing product roadmaps, leading cross-functional squads, prioritizing backlogs, aligning technical and business stakeholders, managing product P&Ls, evaluating vendors and build-versus-buy options, and balancing dependencies with long-term D&AI strategy.

Manage strategic enterprise accounts throughout the sales cycle, from pipeline generation through deployment and closure. Develop account strategies, lead complex customer programs, own and forecast consumption revenue, analyze account metrics, and engage C-level stakeholders. Collaborate with solutions, engineering, research, marketing, finance, product, and operations teams while contributing market intelligence, customer events, recruiting, onboarding, and company culture initiatives.

Supports firm-wide pricing strategy, commercial analysis, profitability reviews, alternative fee arrangements, and client pricing decisions. Coordinates pricing and rates operations, maintains agreement records, implements billing instructions, monitors rate changes, and supports annual reviews and renewals. The role also improves data quality, reporting, templates, automation, and pricing processes while providing guidance to business stakeholders.