Top Tech Jobs & Startup Jobs

Own customer support across phone, email, and chat by troubleshooting issues, investigating bugs, guiding users, and coordinating with Customer Success, Product, and Engineering. Maintain knowledge-base and customer education content, support implementations and configurations, analyze support trends and metrics, improve processes through AI and automation, and communicate product updates to customers.

Support software platform product development for an autonomous freight network. Conduct user research, analyze fleet data, write requirements and specifications, collaborate with engineering and design, support feature delivery, define success metrics, and inform roadmap decisions. The role spans discovery through launch and measurement, with focus on fleet operations workflows and software used by operators and rail partners.

Prepares GAAP-compliant financial reports and supports accounting systems, including journal entries, general ledger, accounts receivable, accounts payable, revenue reconciliation, billing, and revenue recognition. Balances books, prepares financial statements, reconciles accounts, tracks project revenues and expenditures, maintains financial records, documents procedures, and supports accounting projects. The role operates independently, interprets regulations, responds to stakeholders, and may lead projects.

Records transactions, performs month-end close, reconciliations, consolidations, tax filings, audit support, AR/AP activities, sales order and contract setup, cash management, and financial reporting. The role also communicates with clients, vendors, auditors, and internal teams while supporting process improvement and ad hoc accounting requests.

Lead client implementations for a Travel and Expense analytics platform, managing data acquisition and ETL operations. Analyze financial and T&E data, identify trends and anomalies, build dashboards and custom reports, and support compliance and cost-efficiency initiatives. Collaborate with clients and internal teams on sprint planning, project delivery, and continuous process improvement while communicating insights to senior stakeholders.

Provides multi-channel customer and contact center support, conducts caller needs assessments, documents interactions, and refers individuals to employment, training, and community services. Assists job seekers with applications, resumes, and career activities; tracks service metrics, supports outreach and events, collaborates across departments, and maintains confidentiality and compliance. The role requires professional communication, accurate recordkeeping, multitasking across software systems, and occasional travel.

Build, QA, schedule, and deploy email and SMS campaigns in Braze. Manage audiences, creative assets, links, tracking, and send settings; coordinate with creative, e-commerce, and merchandising teams; create campaign briefs and tickets; run A/B tests; analyze engagement and conversion metrics; and use AI tools to improve campaign operations.

Engages clients to understand financial objectives and provides tailored investment, retirement planning, and wealth management strategies. Uses financial tools and analytics to assess needs, develop action plans, and build long-term client relationships. Collaborates with industry experts and leverages financial resources to help clients make informed decisions and achieve financial success.

Processes and digitizes archival and manuscript collections across paper, photographic, audiovisual, artifact, and born-digital formats. Duties include researching collections, surveying and arranging materials, drafting processing plans, creating DACS-compliant finding aids in ArchivesSpace, applying basic preservation techniques, digitizing records, and entering metadata. The role requires archival knowledge, strong organization and communication skills, attention to detail, and the ability to work independently and collaboratively in a fully in-person environment.

Administers day-to-day HR functions for office and field employees, including recruiting, onboarding, employee relations, benefits, compliance, personnel records, and HRIS maintenance. Provides guidance to employees and supervisors on policies, benefits, career development, and workplace concerns while supporting audit and regulatory readiness.