Top Tech Jobs & Startup Jobs

Leads the end-to-end SME service experience across retail, service centers, and digital channels. The role optimizes workflows, resolves escalations, improves SLA, FTF, MTTR, and NPS performance, drives digital adoption and customer retention, supports sales enablement, and provides performance analytics to leadership. It also coordinates cross-functional service improvements, aligns strategies with technical roadmaps, and supervises customer operations.

Supervise day-to-day test centre operations, ensuring efficient service delivery, regulatory compliance, and test security. Support staff training, quality checks, workload delegation, and complaint escalation. Deputise for the Centre Manager, provide administrative assistance, and reinforce local marketing and business development activities. The role requires excellent customer service, organisation, communication, flexibility, and attention to detail, with regular weekend work on a rota.

Leads program quality, continuous quality improvement, and practice excellence across youth-serving programs. Develops quality strategies, review processes, tools, dashboards, and learning cycles; coaches teams on trauma-informed, culturally grounded practice; uses data to identify trends and improve outcomes; facilitates cross-functional collaboration, training, reporting, and organizational capacity building.

Supports commercial operations through customer data management, onboarding, compliance documentation, certifications, pricing, quotations, contracts, reporting, and order exception resolution. Coordinates regulatory licenses, customer inquiries, forecasts, complaints, and commercial activities while collaborating with Sales, Supply Chain, Quality, Regulatory, and other teams. The role is full-time, office-based, and may require occasional travel for trade shows, training, meetings, or company events.

Develop, maintain, and monitor construction project schedules using Primavera P6 or Microsoft Project. Track progress against milestones, prepare programme updates and look-ahead schedules, analyze critical paths, identify risks and delays, and support recovery planning. The role also involves reviewing subcontractor programmes, maintaining schedule documentation, supporting extension-of-time assessments, attending progress meetings, and collaborating with project teams and stakeholders across major construction projects.

Develop and maintain Conga CPQ solutions on Salesforce, including product catalogs, bundles, pricing rules, price matrices, and custom business logic. Build Apex classes, triggers, Lightning Web Components, flows, and REST/SOAP integrations. Implement Conga callback classes for pricing, validation, approvals, and cart processing. Perform testing, debugging, deployment, troubleshooting, and production support.

Manage and expand a portfolio of large DACH enterprise accounts, lead cross-functional account teams, define account strategy and operating plans, drive revenue growth and new use cases, maintain CRM data, and meet monthly/quarterly quotas.

Lead CAPEX projects across Alkegen’s global manufacturing operations, managing equipment design, sourcing, vendor relationships, installation, commissioning, budgets, timelines, scope, and safety. Collaborate with operations, engineering, procurement, finance, legal, logistics, and external partners. Apply manufacturing principles, process analysis, capacity modeling, Lean Six Sigma, and continuous improvement methods while maintaining project documentation and accountability. Travel is typically 25–35%, primarily domestically with occasional international travel.

Design, build, and evolve scalable real-time and batch data pipelines and ETL frameworks. Own data platform performance, reliability, quality, and architecture while collaborating with engineering and product stakeholders. Shape ingestion, transformation, storage, and serving strategies; mentor engineers; and support trader-facing data products. The role requires extensive production data engineering experience, distributed processing expertise, cloud infrastructure knowledge, and proficiency with Kotlin, Python, TypeScript, Flink or Spark, Kafka, Redis, and PostgreSQL.

Supports month-end close, journal entries, reconciliations, financial statement preparation, financial performance analysis, tax filing, year-end accounting, audits, and finance projects. Maintains accurate financial records, resolves balance sheet discrepancies, supports accounting policy compliance, and collaborates across multinational entities.