Top Tech Jobs & Startup Jobs

Owns commercial performance, retention, expansion, adoption, and customer outcomes across strategic manufacturing accounts. Acts as the primary post-sales executive for C-suite stakeholders, develops ServiceNow transformation roadmaps, leads complex cross-functional governance, drives AI and platform adoption, presents data-driven value narratives, and operationalizes customer health metrics. The role requires extensive enterprise SaaS or consulting experience, strong executive presence, manufacturing industry knowledge, and the ability to travel domestically as needed.

Manage enterprise customers after implementation by developing joint success plans, conducting executive business reviews, leading operational workshops, recommending workflow improvements, and driving value from Samsara’s IoT platform. Partner cross-functionally with Sales, Support, Sales Engineering, and Product, while mentoring Customer Success and Support teams. The role requires strong stakeholder communication, technical product knowledge, problem-solving, and up to 25% travel.

Partners with account managers to guide customers through BlackLine adoption, digital transformation, process optimization, training, change management, and roadmap development. Provides consulting, solution design, executive strategy sessions, and thought leadership using expertise in accounting, internal controls, financial analysis, invoice-to-cash, and intercompany operations. Drives customer adoption, expansion, retention, and improved customer experience.

Manage an enterprise customer success team across EMEA, helping large customers achieve business outcomes from Atlassian products. Responsibilities include monitoring customer health, improving retention, managing executive relationships, coordinating cross-functional account teams, analyzing customer and product insights, mentoring and evaluating employees, hiring, onboarding, and supporting quarterly and annual planning.

Build trusted-advisor relationships with public sector and enterprise customers across Benelux and the Nordics. Lead cloud migrations, digital transformation, AI adoption, success planning, executive business reviews, value realization, and customer health initiatives. Navigate governance, security, data, and procurement requirements while collaborating with sales, solutions engineering, product, migration specialists, and partners. The role requires Dutch fluency and substantial experience managing complex strategic technology accounts, including public sector organizations.

Manage adoption, customer health, renewal readiness, retention, and growth across a scaled B2B SaaS customer portfolio. Design lifecycle campaigns, analyze customer and product signals, coordinate with Renewals and Sales, manage inbound customer channels, execute save plays, conduct targeted customer conversations, and surface customer insights and qualified growth opportunities.

Manage adoption, customer health, renewal readiness, and growth across a scaled B2B SaaS portfolio. Design lifecycle campaigns, analyze customer and retention signals, coordinate renewal actions, triage inbound requests, conduct targeted customer conversations, and surface qualified expansion opportunities. Partner cross-functionally with Renewals, Sales, Product, Marketing, Support, and Customer Experience teams while delivering portfolio forecasts and executive updates.

Own post-sales outcomes for large enterprise ServiceNow accounts in India, including implementation, adoption, value realization, renewals, and expansion. Build trusted relationships with C-suite stakeholders, connect customer goals to platform roadmaps, establish success metrics, coordinate ServiceNow and SI partners, support delivery governance, and communicate measurable business value. The role requires consulting experience, digital transformation expertise, multi-track program exposure, and the ability to use AI to improve workflows and decision-making.

Own post-sales outcomes for large enterprise ServiceNow accounts in India, covering implementation, adoption, value realization, renewals, and expansion. Build trusted relationships with CIO, CFO, CHRO, and other executive stakeholders; translate business goals into platform roadmaps and measurable success metrics; coordinate ServiceNow, consulting, and systems integrator partners; support delivery governance and organizational change; and communicate platform value while championing AI-enabled workflows and ServiceNow best practices.

Lead and develop a team of Principal and Senior Principal Customer Success Managers serving complex global enterprise customers. Drive customer retention, growth, health monitoring, executive relationships, success planning, escalations, and measurable business outcomes. Coordinate cross-functional teams across Sales, Product, Support, Services, and Engineering while contributing to organizational planning and talent development. The role focuses on cloud transformation, agile delivery, automation, IT services, and AI adoption.

Leads post-sales success for strategic financial services accounts by driving adoption, value realization, renewals, expansion, and business transformation. Builds C-level relationships, orchestrates cross-functional teams and partners, mitigates customer risks, aligns roadmaps and KPIs, and guides Customer Success teams. Advises customers on AI integration, ServiceNow capabilities, organizational change, governance, and operating models while fostering innovation and continuous improvement.

Manage strategic enterprise healthcare accounts as a trusted advisor, driving adoption, retention, expansion, advocacy, and measurable business value. Develop success plans, conduct business reviews, analyze usage data, support onboarding and training, resolve issues, identify growth opportunities, and collaborate with Sales, Product, Support, Marketing, Implementation, and Professional Services teams.

Leads a Customer Success team serving strategic enterprise customers in complex managed services and cloud environments. Drives customer outcomes, value realization, retention, renewals, and expansion while overseeing lifecycle execution, risk mitigation, executive engagement, and escalations. Establishes scalable customer success practices, playbooks, metrics, and operating rhythms, and coordinates Sales, Delivery, Operations, Consulting, Support, and Engineering to improve customer experience and business results.

Leads and develops a Customer Success team supporting complex enterprise technology customers. Drives value realization, adoption, retention, renewals, and expansion through success planning, executive engagement, portfolio oversight, risk mitigation, and cross-functional coordination across Sales, Delivery, Operations, Consulting, Support, and Engineering.

Leads and develops a Customer Success team serving complex enterprise technology customers. Drives customer outcomes, value realization, retention, renewals, expansion, lifecycle execution, risk mitigation, and executive engagement. Establishes scalable success practices, playbooks, operating rhythms, and metrics while coordinating Sales, Delivery, Operations, Consulting, Support, and Engineering teams. Acts as a senior escalation point and ensures customer portfolios remain aligned with business goals and long-term technology transformation initiatives.

Leads and develops a Customer Success team serving complex enterprise technology customers. Drives customer outcomes, value realization, adoption, retention, renewals, and expansion across managed services and cloud portfolios. Establishes success practices, monitors customer health and risk, oversees lifecycle execution, supports executive engagements, manages escalations, and coordinates across Sales, Delivery, Operations, Consulting, Support, and Engineering. Uses customer insights and performance data to improve processes, scalability, and customer experience.

Leads and develops a Customer Success team serving strategic enterprise customers in complex managed services and cloud environments. Drives customer outcomes, value realization, retention, renewals, expansion, and executive engagement. Establishes success practices, monitors portfolio health, manages escalations, and coordinates across Sales, Delivery, Operations, Consulting, Support, and Engineering. Uses customer data to improve processes, scalability, and customer experience.

Leads and develops a Customer Success team supporting strategic enterprise customers in complex managed-services and cloud environments. Drives customer outcomes, value realization, retention, renewals, adoption, and expansion. Establishes success practices, health monitoring, lifecycle processes, and operating cadences while coordinating Sales, Delivery, Operations, Consulting, Support, and Engineering. Serves as a senior escalation point, leads executive customer engagements, and improves Customer Success scalability and performance.

Lead LogicMonitor’s Americas Customer Success organization and strategy, owning retention, renewals, expansion, customer value realization, and commercial performance. Modernize operating models, health scoring, forecasting, and customer engagement through data and AI. Build executive relationships, lead strategic customer interactions, develop scalable success programs, and manage a team of 50+ Customer Success professionals. Partner cross-functionally with Sales, Product, Support, Services, Marketing, Finance, and executive leadership.

Manage post-sales customer success for industrial clients across the MEA region. Drive onboarding, implementation, adoption, business reviews, renewals, retention, and account health. Partner with customers to define success criteria, identify expansion opportunities, resolve risks, and execute recovery plans. Collaborate with Sales, Product, Engineering, Professional Services, and Support while traveling up to 30% across the region.

Own and grow a portfolio of global enterprise customers, building executive relationships and driving Smartly adoption, retention, satisfaction, and expansion. Translate customer objectives into success plans and platform strategies, lead QBRs and roadmap discussions, solve challenges cross-functionally, provide digital advertising expertise, mentor peers, and contribute to scalable customer engagement initiatives.

Manage the full customer lifecycle for DX customers, including implementation, adoption, success planning, renewals, expansion, and executive engagement. Track account metrics, forecast renewals, resolve retention risks, identify growth opportunities, and align customer use cases with business goals. The role requires proactive collaboration across internal teams and four days per week onsite in Salt Lake City.

Leads adoption, implementation, deployment, and configuration of the Armis platform for strategic customers. Advises technical and executive stakeholders on security use cases, platform utilization, and value realization. Builds trusted customer relationships, advocates internally, coordinates cross-functional teams, manages integrations, and identifies growth opportunities. Requires strong technical expertise in network engineering, security environments, service delivery, and technical account management, with hands-on platform guidance and up to 20–25% travel.

Manage an enterprise customer portfolio, advocating for customers and driving adoption, usage, technical health, and business outcomes from ServiceNow products. Provide prescriptive guidance, develop success plays and customer use cases, coordinate internal teams to resolve issues, oversee projects, and ensure customers maximize their ServiceNow investment. The role requires at least seven years of related experience, AI application experience, independent project leadership, analytical problem-solving, collaboration, and ServiceNow certifications.

Manage a portfolio of mid-tier managed services customers through proactive engagement, success planning, adoption, risk management, and renewal readiness. Develop KPI-based success plans, conduct business reviews, identify service and renewal risks, coordinate with Service Delivery and Renewals, and partner with Sales on value expansion. Maintain consistent customer cadence, improve account coverage, and turn customer insights into scalable customer success practices.