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Medellín, Antioquia, COL
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Senior level
Senior level
AdTech • Artificial Intelligence • Machine Learning • Marketing Tech • Software • Sports • Big Data Analytics
Lead and grow a top-tier LATAM book of business by developing strategic account plans, driving retention and expansion, advising on programmatic multi-channel strategies, presenting to executive stakeholders, and proactively mitigating churn.
Top Skills: AttributionCampaign DashboardsCtvDisplayDspsProgrammaticSocialSspsVideo
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Hybrid
O'Fallon, MO, USA
118K-171K Annually
Senior level
118K-171K Annually
Senior level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Lead regional enablement and operations for Services Customer Success, driving customer engagement, adoption, and value realization. Develop training, playbooks, and analytics-driven insights, identify expansion opportunities, and collaborate with cross-functional teams (Sales, Product, Account Management, TAs) to ensure technical and program readiness and improve product feedback, retention, and customer outcomes.
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Hybrid
Atlanta, GA, USA
118K-171K Annually
Senior level
118K-171K Annually
Senior level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Lead regional enablement and operations for Services Customer Success to drive customer engagement, adoption, and retention. Partner with cross-functional teams to realize product value, identify expansion opportunities, translate technical capabilities into customer-facing solutions, develop scalable training and playbooks, track KPIs, and report product gaps. Support business case evaluation and program readiness to maximize customer lifetime value and drive renewals and advocacy.
Reposted 3 Days AgoSaved
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Remote
2 Locations
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Mid level
Mid level
Cloud • Security • Software • Cybersecurity • Automation
Own a book of customers to drive adoption, retention, and growth by turning pre-sales plans into measurable outcomes. Advise on GitLab best practices, guide customers through the adoption journey, handle escalations with Product/Support, and stay current on GitLab releases. Collaborate cross-functionally to enable and expand customer use cases.
Top Skills: Ci/CdContinuous DeploymentContinuous IntegrationDevsecopsGitGitlab
Reposted 3 Days AgoSaved
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Hybrid
2 Locations
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107K-148K Annually
Senior level
107K-148K Annually
Senior level
Big Data • Cloud • Software • Database
Lead strategic post-sales relationships for Enterprise (G2000) accounts, driving customer retention, revenue realization, and advocacy. Advise on complex MongoDB deployments, conduct business reviews, create success plans, coordinate cross-functional resources, mentor peers, influence product roadmap, and maintain accurate internal systems. Role is Toronto-based hybrid.
Top Skills: AIAWSGCPAzureMongoDBMongodb Atlas
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In-Office
Austin, TX, USA
Mid level
Mid level
Fintech • Real Estate • Security • Software • Financial Services • Cybersecurity • PropTech
Manage and grow a book of Mid-Market SaaS customers by driving product adoption, renewing and expanding contracts, building executive relationships, forecasting risk, providing product feedback, and representing customer needs across sales, product, and engineering.
4 Days AgoSaved
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Hybrid
São Paulo, BRA
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Junior
Junior
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
Manage strategic, high-volume Datadog customer relationships to drive adoption, retention, and growth. Handle escalations, billing, enablement requests, monitor usage trends, identify renewal risks, and collaborate cross-functionally while following established success methodologies.
Top Skills: Datadog
Reposted 4 Days AgoSaved
Hybrid
3 Locations
150K-200K Annually
Senior level
150K-200K Annually
Senior level
Software
As a Customer Success Engineer at Postman, you will solve complex technical problems for customers, design implementable solutions, and create reusable assets that streamline workflows and improve customer value.
Top Skills: APIsAWSAzureGitJavaScriptNode.jsTypescript
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Hybrid
Denver, CO, USA
90K-120K Annually
Senior level
90K-120K Annually
Senior level
Marketing Tech • Music • Software
The Customer Success Manager will manage key accounts, drive retention, lead business reviews, and ensure a top-notch onboarding experience for enterprise clients, aiming for growth and satisfaction.
Top Skills: CRMHubspot
Reposted 4 Days AgoSaved
Hybrid
Zürich, CHE
Senior level
Senior level
Cloud • Healthtech • Social Impact • Software • Biotech
The Customer Success Leader will manage and mentor a CSM team, drive customer adoption, and establish strategies for client engagement while ensuring they understand Benchling's solutions and customer successes.
Top Skills: AIAi-Assisted Productivity ToolsClaudeCRMCustomer Success PlatformsData/Analytics ToolsGainsightModeSalesforceSigma
Reposted 4 Days AgoSaved
Remote or Hybrid
London, England, GBR
Senior level
Senior level
Cloud • Healthtech • Social Impact • Software • Biotech
The Customer Success Leader will manage a team, drive AI adoption, enhance customer engagement, and ensure significant outcomes for clients in biotech R&D.
Top Skills: AIClaudeCRMGainsightModeSalesforceSigma
Reposted 4 Days AgoSaved
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Remote or Hybrid
East Coast, NZL
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200K-230K Annually
Mid level
200K-230K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
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Reposted 4 Days AgoSaved
In-Office
Boise, ID, USA
Senior level
Senior level
Artificial Intelligence • Hardware • Information Technology • Machine Learning
Lead supplier relationships and performance for an assigned category. Develop and implement sourcing strategies, negotiate pricing/contracts, analyze market and cost data, run supplier business reviews, ensure compliance, and partner cross-functionally to drive cost, quality, and supply continuity.
Reposted 4 Days AgoSaved
In-Office
İstanbul, Fatih, İstanbul, TUR
Senior level
Senior level
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
The role involves ensuring a first-class customer experience in digital services, managing partnerships, mitigating churn, and conducting business reviews.
Reposted 4 Days AgoSaved
In-Office or Remote
New York, NY, USA
122K-192K Annually
Mid level
122K-192K Annually
Mid level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
The Manager of Commercial Customer Success will lead a team of Customer Success Managers, focusing on driving customer satisfaction, retention, and revenue growth. Responsibilities include team development, customer health management, upselling, and cross-functional collaboration.
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Hybrid
Amsterdam, NLD
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Senior level
Senior level
Big Data • Cloud • Software • Database
Manage a portfolio of MongoDB customers to maximize retention, revenue realization, and advocacy. Act as trusted advisor, conduct business reviews, identify risks, drive adoption and value, coordinate internal teams, and translate technical and business insights into measurable customer outcomes.
Top Skills: Ai-Driven ToolsAWSGCPAzureMongoDBMongodb Atlas
Reposted 4 Days AgoSaved
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Hybrid
Denver, CO, USA
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97K-190K Annually
Senior level
97K-190K Annually
Senior level
Big Data • Cloud • Software • Database
Lead strategic engagement for a portfolio of Enterprise accounts, drive retention and revenue realization, advise on complex technical deployments, deliver business reviews and success plans, influence product and cross-functional teams, mentor peers, and ensure accurate customer data and forecasting.
Top Skills: AIAWSGCPAzureMongoDBMongodb Atlas
Reposted 4 Days AgoSaved
In-Office or Remote
5 Locations
80K-180K Annually
Senior level
80K-180K Annually
Senior level
Big Data • Information Technology • Software • Analytics • Energy
The Customer Success Manager is responsible for B2B sales focusing on account management, contract renewal, lead generation, and expanding client relationships in the Midstream sector.
Top Skills: SaaSSalesforce
Reposted 4 Days AgoSaved
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Hybrid
New York, NY, USA
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145K-175K Annually
Senior level
145K-175K Annually
Senior level
Fintech • Real Estate • Software • PropTech
The role involves managing enterprise accounts, building client relationships, driving platform adoption, and ensuring customer success in a B2B SaaS environment.
Top Skills: GainsightHubspotSalesforce
Reposted 4 Days AgoSaved
Hybrid
Bogotá, Distrito Capital, COL
Mid level
Mid level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
The Regional Customer Success Manager will engage with customers post-sale, promote business growth by leveraging Mastercard products, and ensure technical readiness through training and feedback, enhancing customer satisfaction and retention.
Top Skills: Business Intelligence ToolsCybersecurityData AnalyticsPayments Technology
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Hybrid
Seoul, KOR
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Junior
Junior
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
Sales Engineers at Datadog support customers through technical expertise in sales and product demos, collaborating with teams to enhance customer success and satisfaction.
Top Skills: Cloud ArchitectureDevOpsModern Web Development
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Hybrid
Tokyo, JPN
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Mid level
Mid level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
As an Enterprise Customer Success Manager, you will drive new product implementation, build strong relationships with key enterprise clients, and collaborate internally to enhance customer experiences and identify growth opportunities.
Top Skills: B2B TechnologySaaS
Reposted 4 Days AgoSaved
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Hybrid
Seoul, KOR
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Entry level
Entry level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
The Customer Success Manager engages existing customers, fostering strong relationships and ensuring effective onboarding. Responsibilities include collaboration with sales, advising customers on using Datadog solutions, and monitoring usage trends to address renewal risks.
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Hybrid
Seoul, KOR
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Senior level
Senior level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
The Customer Success Manager will drive product adoption, build customer relationships, and collaborate with sales and various teams to enhance customer experience and promote growth opportunities.
Reposted 4 Days AgoSaved
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Hybrid
New York, NY, USA
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80K-95K Annually
Senior level
80K-95K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager - Programmatic manages programmatic advertising accounts, leading client communications, optimizing campaigns, and driving performance alongside cross-functional teams.
Top Skills: DspExcel
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