Top Tech Jobs & Startup Jobs

As a Customer Success Manager, you will manage customer accounts, enhance online marketing strategies, resolve advertising issues, and maintain relationships with major platforms. You'll drive growth by understanding customer needs and collaborating with teams to offer strategic advice and problem-solving.

Manage global compensation operations and Workday compensation data, conduct salary benchmarking and pay analyses, build dashboards and workforce reports, validate HR data, partner with HRBPs and Finance, and drive automation and AI-enabled improvements to People processes.

Lead technical onboarding for newly-signed customers on the Smartly.io platform. Partner with Sales and Customer Success to design tailored onboarding plans, train clients on platform features, set up reporting views and automations, manage the onboarding process end-to-end, create Google Slides presentations, and ensure customers achieve adoption and business objectives.

Lead and scale a global Data Platform engineering team to deliver a cloud-native, serverless microservices data platform. Define architecture and roadmaps for petabyte-scale data processing, AI/LLM-enabled features (RAG), high-throughput ETL, and secure REST APIs while ensuring CI/CD, DevOps, cost optimization, and regulatory compliance (HIPAA/GDPR).

Own product outcomes for OTR & Core Visibility: track adoption KPIs, analyze usage with SQL and analytics tools, engage customers for discovery and onboarding, prioritize backlog, collaborate with engineering/design/data science, and ship features that improve adoption, retention, and customer experience.

Own full-cycle new-business sales for mid-market IT/service leaders: prospecting, outbound pipeline, discovery, evaluation, negotiation, and close. Sell an AI-native service management platform, partner cross-functionally with CEO, engineers, and product, maintain CRM and forecasts, and travel to customers and events as needed.

Serve as primary customer contact to resolve inquiries via calls and email, troubleshoot issues, document interactions in the CRM, collaborate with internal teams, and provide feedback to improve products and workflows. Maintain strong product knowledge and de-escalation skills.

Lead go-to-market strategy and joint co-marketing campaigns with high-value national account partners. Own property-level launches, deploy and optimize site-level digital media (Google Ads, Meta, geofencing), and manage performance dashboards and SEM spend. Act as consumer advocate using research and behavioral data, align creative, lifecycle, and events teams, and drive adoption of localized loyalty and reservation integrations to improve location-level performance.

Provide high-touch executive support to the Chief Product Officer, managing calendar, travel, expenses, and confidential communications. Coordinate cross-functional R&D leadership meetings, prepare and distribute materials, track action items and OKRs, and plan offsites and events. Act as a proactive operator to protect the CPO's focus, align Product/Design/Research/Engineering priorities, and ensure timely follow-through across the organization.

Senior backend-leaning full-stack engineer to design, build, and ship Rails + Hotwire features end-to-end. Own data modeling, PostgreSQL schema and performance, background job architecture, APIs, and scalability. Collaborate cross-functionally, conduct code reviews, and drive engineering best practices.

Provide EHS consulting to automotive clients through onsite audits, employee training, regulatory interaction, and implementation of accident prevention and environmental compliance programs. Build client relationships, document compliance tasks, generate referrals, and support regional account growth while traveling regularly within the assigned territory.

Lead and build Fora’s outbound and inbound sales organization: hire and coach account executives and BDRs, create outbound strategy and playbooks, design comp and quota frameworks, partner with RevOps for reporting, and collaborate with Marketing to drive predictable pipeline and GMV growth while scaling processes and culture.