Top Tech Jobs & Startup Jobs

Lead and expand a Customer Success team for a digital health SaaS, drive strategic outcomes across health system accounts, manage implementations, advocate for clients, track KPI-driven account health, participate in product roadmap and cross-functional collaboration to increase engagement, retention, and upsell.

Lead and grow a team of Technical Account Managers to retain and expand B2B SaaS customers. Own renewal forecasting, risk management, customer health metrics, escalation handling, and cross-functional alignment with Sales, Product, Engineering, Support, and Delivery. Hire, coach, and build scalable processes, playbooks, and knowledge resources while carrying a small book of accounts.

Own and expand strategic enterprise accounts ($1B+ retailers and global brands). Build account plans, drive AI adoption, lead executive reviews, identify expansion, mitigate churn, advise on creative workflows, and partner with product, engineering, and sales. Represent the company at customer sites and events.

Provide timely customer support via chat, email, and phone; troubleshoot and escalate issues; onboard and train customers; maintain knowledge base; analyze customer data and improve processes to drive adoption and satisfaction.

Join Vooma as the first Implementation & Success Manager to manage customer relationships, onboarding, and ensure client satisfaction while collaborating with the team to enhance customer experiences.

As a Customer Success Manager, you will manage relationships with customers, implement plans to achieve goals, and track success metrics, ensuring satisfaction and growth opportunities.

As a Customer Success Manager, you will manage contractor and developer relationships, drive customer value from onboarding to renewal, analyze product usage data, and collaborate on product development.

Serve as a Binocs subject-matter consultant for pharma/biotech labs, driving adoption, configuring solutions, resolving technical/data-flow issues, building strategic customer relationships, identifying upsell opportunities, and representing customer needs internally to improve processes and outcomes.

The Senior Tech Customer Success Analyst ensures customer satisfaction by analyzing needs, supporting technology solutions, and driving operational excellence across multiple business units.

The Accounting Customer Success Manager will support and train customers on the accounting platform, addressing their needs and collaborating with product teams on improvements.

Lead statewide onboarding and adoption for Atlas among union and enterprise clients in New Jersey. Drive high-velocity, in-person activation events, recruit peer champions, manage key accounts and outreach events, gather customer feedback for product improvements, and present adoption metrics to executives to ensure retention and renewals.

Lead onboarding and ongoing account management for a portfolio of merchant clients, driving performance, satisfaction, and growth. Act as primary client liaison, coordinate cross-functional teams, analyze performance data, present business reviews, ensure contractual and compliance obligations, resolve operational issues, and deliver strategic improvements.

Manage enterprise (including Fortune 500) customer relationships to drive adoption, value, renewals, and expansion of Cycode's security platform. Onboard customers, run technical and executive reviews, advocate internally, document use cases, train users, and proactively promote new features to achieve business outcomes and reduce churn.

Lead metrics-driven customer success programs: map customer journeys, segment customers, run onboarding and win-back programs, drive adoption through training, CDI, focus groups, and cross-functional collaboration to grow accounts and retention.

The Technical Customer Success Manager serves as the main liaison between clients and technical teams, ensuring successful project delivery and client satisfaction. Responsibilities include project tracking, communication, and fostering relationships with clients.

The Customer Success Manager at Hilti will manage client accounts, provide training, and ensure effective integration of Fieldwire software in construction workflows, focusing on customer satisfaction and engagement.

The Customer Success Manager ensures product adoption and retention, collaborates with customers, handles onboarding, addresses issues, and maintains satisfaction.

Onboard and educate clients about the AI platform, translate technical concepts, manage relationships, and advocate for customer success.

As a Customer Success Specialist, you will manage Podium's small business customers, ensuring their satisfaction, product adoption, and retention by developing strategies that enhance engagement and mitigate churn.

The Customer Success Manager will build B2B relationships with SMB clients, drive user engagement, manage onboarding and training, and collaborate with internal teams to enhance customer satisfaction.

Manage day-to-day client relationships for Simulmedia's TV+ platform: understand client objectives, craft data-driven insights and demos, own account plans, drive renewals and growth, coordinate internal teams, and champion product initiatives to meet campaign goals.

As a Customer Success Manager at Kadince, you'll support clients in using our community involvement software, handle customer inquiries, conduct training sessions, and foster relationships all focused on delivering exceptional customer experiences.

Partner with customers to drive adoption of Algolia's search platform through technical onboarding, solution design, workshops, hands-on implementation, documentation, and cross-functional escalation to ensure long-term customer success.

Manage customer relationships to drive retention and expansion, ensure product value realization, proactively identify and mitigate risks, maximize order utilization, uncover growth opportunities, and collaborate with sales and internal teams to align product to customer needs.

As a Customer Success Manager, you'll guide German-speaking hotel clients, enhancing their experience with RoomRaccoon, managing accounts, and identifying growth opportunities.