Top Tech Jobs & Startup Jobs

Own the end-to-end enterprise customer journey: lead onboarding and adoption, create tailored success plans, drive retention and expansion, deliver QBRs, analyze data and ensure data integrity, manage technical integrations and system configuration, prioritize and resolve support issues, and advocate customer needs to Product and Sales.

As a Customer Success Associate at Aphex, you'll support major contractors by facilitating project-level value and user engagement, monitoring project health, and fostering relationships to drive effective software adoption.

The Customer Success Manager at AdalFi will build relationships, drive product adoption and alignment with client goals, monitor customer health metrics, and ensure compliance with fintech regulations.

As a Customer Success Associate, you'll support project deployments, assist in planning sessions, activate users, build relationships, and monitor project health. Over time, you'll learn from experienced team members to drive value for major contractors using the Aphex platform.

Serve as primary point of contact for assigned customers before, during, and after onsite vaccination clinics. Build and maintain strong client relationships, educate customers on processes, coordinate internally across teams, monitor account metrics, conduct regular check-ins, advocate for customer needs, and maintain accurate CRM records to ensure successful clinics and high retention.

The Customer Success Manager Enterprise will onboard customers, build relationships, gather feedback for product teams, and push for upsells and case studies while ensuring customer success with the product.

The Customer Success Implementation Engineer ensures successful implementation of Strivacity's CIAM solutions by providing technical support and training, while collaborating closely with customers and internal teams.

As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.

Lead and grow the Customer Success team in APJ, ensuring customer engagement, retention, and expansion. Optimize processes and collaborate with cross-functional teams to drive success for large enterprise accounts.

Lead metrics-driven customer success programs by mapping customer journeys, increasing product adoption through training and engagement, running CDI/focus groups, providing data-driven insights, and coordinating cross-functional teams to improve retention and commercial outcomes.

As a Customer Success Manager, you will guide enterprise customers through onboarding, adoption, and expansion of AI-powered solutions, acting as both a product expert and trusted advisor.

Manage customer retention, adoption, expansion, and renewals for ClickDimensions. Proactively monitor accounts, create success plans, run QBRs, reduce churn, advise clients on marketing automation best practices, and collaborate on upsell opportunities.

Serve as the primary in-office account manager for Compass agents: onboard and train customers on tools, provide marketing and basic tech support, manage office operations and events, promote product adoption, partner on onboarding strategy, and support office projects and initiatives to deliver exceptional customer experiences.

The role involves supporting Polish-speaking customers through virtual training, managing data collection, and providing customer guidance. It requires native Polish proficiency and experience in customer-facing roles.

The Customer Success Manager at ITRS is responsible for building relationships with enterprise customers, monitoring platform usage, guiding customer adoption, and acting as a trusted advisor while working closely with various stakeholders to improve customer outcomes.

The Director of Customer Success leads strategies across all customer segments, overseeing engagement, retention, and renewal processes while ensuring customer satisfaction and operational excellence.

The Director of Customer Success leads post-sale customer lifecycle, ensuring value realization and promoting efficient operations across various customer segments while enhancing cross-functional collaboration.

The Customer Success Manager will onboard and retain B2B SaaS customers, driving growth and retention while managing customer relationships and translating feedback to product teams.

As a Customer Success Engineer, you will provide advanced technical support to enterprise clients, troubleshoot complex issues, and guide customers on WordPress implementations.

Supervise and manage a team of Client Success Associates, ensuring excellent customer service, training, performance evaluation, and problem resolution for client inquiries.

Lead and coach Customer Success team members, manage case assignment and SLAs, audit renewals/upsell opportunities, handle port-out processes, maintain product and VoIP knowledge for net2phone Canada, run trainings and public webinars, assist recruiting and performance management, and update process documentation.

As a Customer Success Advisor, you manage customer inquiries and support them with applications while ensuring satisfaction and providing feedback for process improvements.

As a Customer Success Advisor, you will manage client relationships, support their financial journey, and act as the voice of the customer, ensuring satisfaction and strategic growth.

The Client Success Manager builds and manages client relationships, ensures satisfaction with services, conducts reviews, and promotes engagement and retention of Gartner membership.

The Client Success Manager will build and manage relationships with clients, ensuring their needs are met and delivering high value for their investment in Gartner services.