Top Tech Jobs & Startup Jobs

Manage a portfolio of ~20 enterprise Max customers as an executive-facing strategic advisor. Develop Executive Success Plans, conduct business reviews and onsite workshops, drive automation adoption and retention, identify risks, use data to recommend expansions, and partner with specialists and product to deliver measurable growth. ~30% travel.

Manage and grow a book of school-district accounts by building relationships, driving retention, identifying upsell opportunities, managing renewals/RFPs, coordinating cross-functionally, delivering training, and mitigating service risks to maximize customer value.

Manage post‑implementation customer relationships to drive adoption, retention, and value realization for Pelesys digital training solutions. Lead onboarding and smaller implementations, monitor usage and health, coordinate escalations and cross‑functional responses, support renewals and upsell, provide product enablement, and maintain accurate CRM documentation.

Lead and scale post-sale customer organization across strategic account management and high-volume customer success operations. Oversee enterprise account management, retention, expansions, and a technical support organization; drive AI/automation, operational reporting, customer feedback loops into Product/Engineering, and cross-functional partnerships to improve onboarding and support efficiency.

Manage post-sale execution of complex advertising and events programs as single client contact. Coordinate internal teams, launch contracted deliverables across product suites, track timelines and deal health, build long-term client relationships, and provide strategic recommendations to ensure program performance and client satisfaction.

Manage a defined portfolio of clients to drive adoption, retention, and expansion of the InvoiceCloud platform. Build strategic relationships, identify upsell opportunities, troubleshoot integrations, use Salesforce and analytics to inform action plans, and execute scalable engagement cadences. Periodic onsite travel and cross-functional collaboration required to resolve issues and deliver measurable client outcomes.

Manage a portfolio of post-onboarding SMB SaaS clients, build stakeholder relationships, monitor AI agent performance, drive renewals and expansion, run performance reviews using data, identify risks, coordinate handoffs with onboarding, and relay client insights to product and GTM teams.

Own a portfolio of enterprise accounts to drive renewals and expansion, multithread across stakeholders, surface commercial opportunities, and act as a strategic partner. Build scalable playbooks, choose and implement GTM tooling, define KPIs and dashboards, and translate customer insights into product and sales strategy while delivering measurable growth.

Serve as primary post-sales contact for mid-market Medspa customers to drive adoption, retention, and renewals. Proactively engage customers, troubleshoot issues, conduct regular check-ins, build trusted advisor relationships, and relay product feedback cross-functionally.

Manage escalated and complex solar customer cases, serve as escalation point for frontline agents, perform proactive NPS outreach and lead-referral calls, collaborate with internal teams to resolve issues, and support business continuity and load balancing during disruptions.

Manage a portfolio of elite sports customers across France/EMEA: onboard, train, demo, support and renewals for athlete tracking hardware/software. Provide data analysis, product feedback, cross-sell/upsell, and represent Catapult at events while collaborating with sales, sport scientists, and engineers.

Drive adoption of Productboard Spark by running activation sprints, managing a book of accounts, coaching product and engineering leaders on AI-first workflows, configuring prompts and contexts, supporting transitions to sustained adoption, partnering with AEs for renewals and expansions, and feeding customer insights back into product and playbooks.

Manage a portfolio of DACH & Benelux merchants (primarily Germany), drive revenue growth and transaction volume, mitigate churn and renewal risk, deliver account insights and reporting, onboard and optimize customers on GoCardless payment solutions, and collaborate cross-functionally to improve effectiveness.

Lead post-sales onboarding and software configuration, monitor customer health and satisfaction, resolve issues, drive renewals/upsells, build stakeholder relationships, collaborate with Account Executives on demos, and provide ongoing support to maximize product value.

The Customer Success Manager drives value realization for strategic accounts, facilitating collaboration between teams and ensuring customer satisfaction. Responsibilities include managing relationships, executing success plans, and monitoring customer health metrics.

Own a £2.5M ARR mid-market portfolio (~50 UK healthcare accounts), driving renewals, expansion, and NRR. Manage pipeline and forecasts in HubSpot, run QBRs, lead implementations and change management, use usage data to drive adoption, and partner with AEs to close upsells while proactively managing churn risk.

Serve as the senior strategic lead for 10–15 large NHS and health system accounts, advising executives, designing and leading multi-site implementations, orchestrating cross-functional delivery pods, driving adoption and expansion, owning renewals and commercial outcomes, and shaping scalable playbooks and pilot evaluation frameworks.

Lead a strategic Aerospace & Defence account with full P&L ownership. Drive multi-year growth, expand services (consulting, applications, digital engineering, data/AI), build C-suite relationships, oversee large transformation programmes, ensure delivery and commercial governance, and develop a high-performing account team.

Manage strategic U.S. federal and government accounts as primary customer contact. Drive adoption, monitor health metrics, lead trainings, surface product feedback, support renewals and upsell, and align success strategies with federal acquisition and compliance requirements.

Manage relationships with dealership customers to drive product adoption, demonstrate ROI, minimize churn, analyze performance data, and coordinate cross-functional plans to optimize customer lifetime value and revenue opportunities.

Manage relationships with enterprise automotive customers, drive product adoption and ROI, analyze performance data to reduce churn, collaborate cross-functionally to optimize revenue and customer health, and implement processes to support client success.

Manage a strategic portfolio to drive retention and expansion, onboard and train clients, analyze usage and health metrics, conduct business reviews, document interactions, and collaborate with account managers to optimize product adoption and client satisfaction.

Manage a portfolio of strategic clients to drive retention and expansion. Serve as product expert, onboard and train clients (including in-person), analyze customer health and usage with Catalyst and Tableau, conduct business reviews, document interactions in Catalyst, collaborate with Account Managers, and drive engagement through Highspot and tailored communications.

Lead and grow strategic French client accounts for recruitment advertising and employer branding. Manage one CSM, collaborate with sales and marketing, optimise campaigns using analytics, resolve issues proactively, and own account growth targets.

Serve as the primary client contact to build long-term relationships, assess needs, guide decisions, resolve issues, monitor satisfaction, collaborate with internal teams, and drive retention and growth through consultative engagement.