Top Tech Jobs & Startup Jobs

Lead a book of medium/large Duck Creek OnDemand and OnPrem accounts as the primary customer advocate. Drive adoption, renewals, expansion, and NRR/GRR; coordinate between customers, SI partners, and internal teams; run governance, track support/defects, conduct lessons learned, produce success plans, mentor junior CSMs, and provide product feedback to engineering. Ensure customers adopt upgrades and realize value.

Own technical onboarding, adoption, health, and retention for a portfolio of customers. Perform technical discovery, build POCs, troubleshoot integrations, surface expansion opportunities, and partner with Sales, Product, and Engineering.

Lead customer engagement and front-end interactions with a major global cloud provider across APAC. Own proposal development, contract negotiation, and cross-functional collaboration to deliver infrastructure solutions, manage strategic escalations, and drive customer satisfaction, retention, and growth.

Manage relationships with assigned organizations to design and deploy promotional schedules that drive retention and activity. Serve as primary contact between clients and Arrow, coordinate with sales and e-gaming leadership, ensure legal compliance, support new deployments, track timelines, identify risks/opportunities, and contribute to process improvements and marketing/CRM initiatives.

Manage assigned e-gaming accounts by developing and deploying promotional schedules, liaising with organization and e-gaming leadership, supporting deployments, ensuring compliance, driving satisfaction, identifying risks/opportunities, and improving processes while managing timelines and budgets.

Manage onboarding, training, support, health, retention, and expansion for ~30 mid-market Swine accounts. Deliver high-touch engagement (monthly meetings, on-site visits), demonstrate ROI via insights reports, support sales, and coordinate with Product and Service teams. Maintain CRM records and roll out product features.

Manage relationships with assigned organizations to design and deploy promotional schedules that drive retention and activity. Serve as main contact for clients and internal teams, develop promotions and marketing strategies, ensure legal compliance and satisfaction, support deployments, identify risks/opportunities, and improve processes while managing timelines and budgets.

Manage customer relationships for assigned eGaming accounts, design and deploy promotions to drive retention and activity, coordinate with sales and e-gaming leadership, ensure compliance, support new deployments, identify risks and opportunities, and implement process improvements while managing budgets and timelines.

Drive long-term customer value by building stakeholder relationships, ensuring product adoption, managing post-implementation transitions, conducting business reviews and health checks, resolving escalations, identifying churn risks, coordinating cross-functional teams, and influencing product improvements based on customer feedback.

Support sales by entering and maintaining national/local advertising orders in WideOrbit, preparing proposals and marketing materials, coordinating campaign creative and scheduling, communicating with internal teams and clients, and facilitating sales project progress.

Lead a global portfolio of enterprise clients, drive executive relationships and adoption, oversee support/technical issues, analyze KPIs to grow usage and revenue, advise on procurement/PTP strategy, identify product enhancements, support expansion opportunities, and build scalable customer success processes.

The Senior Customer Success Manager enables enterprise customers to transform their customer experience using Genesys Cloud, guiding them through onboarding and value realization while managing relationships and identifying growth opportunities.

Manage and grow client relationships across functions, onboarding and engaging clients to maximize value from Gartner subscriptions. Facilitate client calls, surface priorities, recommend action plans, collaborate internally to resolve issues, and monitor engagement and retention metrics to drive satisfaction and growth.

Manage a ~30-account enterprise portfolio across US Central, guiding onboarding, adoption, and renewals. Run cadences (kickoffs, QBRs, health checks), monitor product usage, mitigate risks, drive expansion, and provide product feedback. Partner with Support, Solutions Engineering, Product, and Sales to convert technical success into revenue growth.

Serve as primary post-sales partner for strategic enterprise accounts: lead onboarding, success plans, QBRs, and renewals; monitor health and usage, manage escalations, drive expansion, and collaborate with Support, Solutions Engineering, Product, and Sales to translate adoption into measurable ROI.

Manage and deepen relationships with a book of clients, identify service and recordkeeping opportunities, develop relationship and retention plans, resolve complex client issues, coordinate cross-team service solutions, and use Vanguard product knowledge to strengthen client outcomes.

As a Customer Success Account Coordinator, you will manage transactional clients, providing operational support, ensuring timely pickups and deliveries, resolving issues, and maintaining account profiles.

Hiring across multiple sales functions for SugarAI: account executives (SMB to enterprise), customer success, channel sales, business development, and solution consulting. Roles focus on driving revenue, managing and growing customer relationships, qualifying and closing opportunities, enabling partners, and collaborating cross-functionally to deliver AI-driven CRM solutions. Candidates should demonstrate impact, ownership, and ability to thrive in a collaborative, fast-moving environment.

Manage and grow client relationships for JoomPulse, providing timely support, driving product adoption, monitoring engagement and KPIs, leading renewals, and identifying upsell and retention opportunities.

Design and implement customer service and CRM solutions on ServiceNow; translate requirements into scalable configurations; build workflows, integrations (REST/SOAP), and CSM features; run workshops, support testing/UAT and go-live; review code and mentor junior consultants while contributing to delivery assets.

Lead and build the Customer Success function for enterprise value-based care customers. Drive customer satisfaction, retention, expansion, and usage growth by defining processes, KPIs, and cross-functional initiatives; manage enterprise relationships, identify upsell opportunities, and own revenue growth while cultivating customer advocates.

Manage a portfolio of customer accounts to ensure timely renewal of support contracts, engaging customers and channel partners to enhance renewal rates.

Lead U.S. Customer Success for CADDi's SaaS platform: own KPIs (adoption, NRR, churn, expansion), design onboarding and value realization programs, build health monitoring and dashboards, manage and develop the Customer Success team, drive account growth and executive relationships, collaborate cross-functionally, and scale repeatable success processes.

Manage onboarding and ongoing support for an assigned client portfolio, deliver online presentations, build strong client relationships, track activity and reporting using SaaS tools, troubleshoot and implement VALD systems, and travel occasionally for face-to-face support and team development.

Manage onboarding and ongoing support for an assigned portfolio of clients using VALD systems. Build relationships, deliver online presentations, track activity and reports, identify growth opportunities, and provide troubleshooting and implementation support. Travel occasionally for in-person work and collaborate with internal teams.