Top Tech Jobs & Startup Jobs

Manage a portfolio of customers to drive adoption, retention, and measurable business outcomes. Monitor health signals, lead recovery plans, coordinate cross-functional resolution, run value-focused reviews, support renewals and expansion, and feed product/service improvements.

Manage a portfolio of B2B clients as primary point of contact to ensure adoption, satisfaction, retention, and growth. Lead onboarding and training, resolve escalations, maintain CRM records, identify upsell/cross-sell opportunities, collaborate with Sales/Product/Technical teams, and deliver strategic insights and reports to optimize customer value and revenue.

Serve as primary contact for a portfolio of B2B clients to drive adoption, retention, onboarding and training, resolve escalations, maintain CRM records, identify upsell opportunities, and collaborate with Sales, Product, and Tech to grow account revenue and satisfaction.

Manage and grow a portfolio of B2B clients, ensuring satisfaction, retention and value capture. Serve as primary contact, drive onboarding, training, renewals and upsells, maintain CRM records, collaborate with Sales/Product/Tech to resolve escalations, and deliver account reporting and strategic recommendations.

Manage a portfolio of enterprise renewable-energy customers through onboarding to renewal. Drive retention, NRR, product adoption, executive business reviews, cross-functional alignment, and identify expansion and novation opportunities while providing domain-informed strategic advisory.

Act as a strategic advisor to Customer Success leaders, defining priorities to drive SaaS consumption, reduce churn, and improve retention. Lead strategy-to-execution, partner with Data & Insights to translate business needs into actionable analytics, manage KPIs and budgets, and coordinate cross-functional programs to deliver measurable outcomes.

Lead and develop a team of Customer Success Managers to drive adoption, retention, and expansion. Translate strategy into playbooks and KPIs, run operating rhythms (QBRs, account reviews), manage at-risk accounts, partner with Sales, Product, and Support, and engage executive stakeholders to deliver measurable customer outcomes.

Sell and expand BPO revenue cycle management services within existing healthcare provider clients. Develop sales strategy, generate pipeline, close large enterprise deals, manage forecasts and KPIs, align sales with delivery/finance/legal, and achieve revenue, bookings, and profitability targets.

Own customer success for Portugal and Spain: establish CS playbooks, manage high-touch and scaled portfolios, drive onboarding, adoption, retention, and expansion, surface product feedback, and collaborate with cross-functional teams to grow Net New MRR and reduce churn.

Manage a portfolio of cannabis retail clients to drive account health, product adoption, renewals, and expansion. Proactively monitor usage and risk, run QBRs, execute save playbooks, coordinate cross-functionally, and meet KPIs tied to retention and net revenue.

Manage onboarding and ongoing success for an SMB customer portfolio: train multi-location clients, drive product adoption, reduce churn, hit onboarding metrics, build deep stakeholder relationships, and collaborate cross-functionally as a product expert.

Own customer lifecycle for healthcare customers: manage pilots, lead implementations and onboarding, drive adoption and retention, identify upsell/expansion opportunities, run QBRs, support renewals and contracting, and act as the customer advocate internally to ensure ROI and long-term account growth.

The Customer Success Manager will engage with military and governmental agencies in South Korea and ANZ, ensuring customer satisfaction and retention while integrating Planet's geospatial data into their workflows.

Serve as a product expert for impact.com, manage assigned accounts with proactive monitoring and regular check-ins, deliver training and reactive product support, build client relationships, escalate technical issues, and drive successful affiliate/partnership marketing campaigns.

Manage mid-market/enterprise customer accounts to drive product adoption, satisfaction, renewals, and upsell. Act as product expert, deliver training and business reviews, monitor usage, document account activity in CRM, forecast renewals, and attend industry events to meet net revenue retention targets.

Manage and support enterprise accounts by providing product expertise, proactive account monitoring, regular check-ins, training, and relationship building. Resolve issues, escalate technical problems, and collaborate cross-functionally to optimize clients' marketing campaigns and drive success.

Manage renewal and retention for a portfolio of customers: handle at-risk accounts, update customer health, create renewal quotes, forecast renewals, negotiate terms, maintain CRM records, refer upsell opportunities to sales, and relay customer feedback cross-functionally while building basic product knowledge.

Manage client relationships from onboarding through renewal, drive commercial growth and 20% upsell, develop strategic account plans and roadmaps, document client data in CRM, deliver insights and thought leadership, and collaborate cross-functionally to improve processes.

Deliver tailored Accelerators and ATX engagements to customers, driving adoption and business outcomes. Collaborate with account teams, contribute product feedback, evangelize CX strategy, use lab setups, participate in customer community spaces, and meet utilization goals.

Act as primary customer contact to ensure successful onboarding, adoption, and ongoing health of AutoStore systems. Monitor performance, analyze data to recommend optimizations, run strategic reviews, support technical troubleshooting, drive upsell opportunities, maintain high NPS, and advocate customer needs internally.

Drive partner and customer adoption, value realization, retention, and growth. Build success plans, support onboarding and deployments, conduct business and adoption reviews, identify renewal risks and expansion opportunities, and collaborate with Partner Managers, Sales, and Services to execute success strategies.

Support pre-sales, assist demos and technical documentation; manage API-based implementations and onboarding; coordinate with Product and Tech; act as primary post-implementation client contact delivering training, monitoring usage, identifying issues, and driving retention and expansion.

Lead a book of medium/large Duck Creek OnDemand and OnPrem accounts as the primary customer advocate. Drive adoption, renewals, expansion, and NRR/GRR; coordinate between customers, SI partners, and internal teams; run governance, track support/defects, conduct lessons learned, produce success plans, mentor junior CSMs, and provide product feedback to engineering. Ensure customers adopt upgrades and realize value.

Own technical onboarding, adoption, health, and retention for a portfolio of customers. Perform technical discovery, build POCs, troubleshoot integrations, surface expansion opportunities, and partner with Sales, Product, and Engineering.

Lead customer engagement and front-end interactions with a major global cloud provider across APAC. Own proposal development, contract negotiation, and cross-functional collaboration to deliver infrastructure solutions, manage strategic escalations, and drive customer satisfaction, retention, and growth.