Top Tech Jobs & Startup Jobs

Manage a portfolio of B2B SaaS customers to drive onboarding, adoption, measurable outcomes, renewal confidence, and expansion. Proactively engage using telemetry and structured lifecycle motions, coordinate cross-functional teams, surface risks and growth signals, and apply GenAI tools to improve planning and communication.

Serve as the primary Customer Success partner for agency portfolios, driving platform adoption, strategic guidance, renewal forecasting, risk mitigation, and growth. Collaborate with Sales, Solutions Architecture, Product, and Support to solve technical challenges, run enablement and business reviews, gather product feedback, and improve the agency partner experience to maximize long-term value.

Act as primary regional contact for strategic customers, build relationships, coordinate delivery of services and projects, resolve escalations, gather feedback, and support retention and growth alongside global account teams.

Serve as long-term strategic partner for a portfolio of health-system clients, driving platform adoption, client health, renewals, and expansion. Build executive relationships, monitor utilization metrics, manage escalations, coordinate internal teams, and translate operational data into measurable TeleTracking use cases and outcomes.

Manage a portfolio of new and existing customers to drive adoption, retention, and expansion at scale. Own onboarding, success planning, stakeholder engagement, coach champions, identify upsell opportunities, collaborate with Support and Product, and use digital CS tools to meet retention and revenue targets.

The Customer Success Manager will lead a team to enhance client retention and optimize performance by managing client accounts and ensuring TRACTIAN provides value.

Manage a portfolio of MSP partner accounts end-to-end—onboarding, adoption, renewals, and expansion. Use health scores, usage data, and AI insights to prioritize outreach, mitigate churn risk, run business reviews, and drive time-to-value. Pilot AI-enabled CS workflows and help build scalable playbooks alongside Sales for upsell opportunities.

Serve as trusted advisor to educators and district leaders to drive adoption, onboarding, renewals, and measurable student outcomes. Lead implementations, analyze usage and learning data to recommend strategies, foster long-term partnerships, collaborate cross-functionally to identify growth, and advocate customer feedback to shape products.

The Client Success Manager at Rimini Street is responsible for client retention, growth, and driving value through strategic partnerships, while managing a large portfolio of clients and ensuring satisfaction and advocacy.

Manage assigned client relationships, drive product adoption and onboarding, deliver training and business reviews, monitor account health using data, coordinate cross-functional support, and capture feedback to improve product outcomes.

As a Product Operations Analyst, you'll manage customer accounts, analyze data for product improvements, coordinate between teams, and contribute to operational excellence.

Serve as primary customer contact, resolve support issues, analyze metrics to reduce churn, proactively engage high-usage customers for retention, manage outreach (including LinkedIn and YC batches), support community events, and implement process improvements to drive growth and customer success.

Lead technical customer success for enterprise clients: manage major incidents, drive onboarding and adoption, develop success plans, analyze usage and risks, advise on IAM/cloud architectures, collaborate with Product and Engineering, and influence stakeholders including C-level.

Manage high volume inbound customer requests and own onboarding, activation, and training for Flock Advisory Network customers. Build self-service resources, automate repetitive workflows, and leverage AI tools to scale customer education and engagement. Analyze support trends, create playbooks, and partner with cross-functional teams to improve operational efficiency and customer outcomes.

Manage and grow relationships with enterprise clients, onboard and engage new subscribers, surface client priorities, recommend action plans, facilitate client calls, collaborate internally to remove obstacles, and review engagement metrics to drive satisfaction, retention, and growth.

Manage and grow client relationships, onboard new clients, demonstrate Gartner services' value, drive engagement and retention, conduct business reviews, and collaborate internally to maximize client ROI and satisfaction.

As an Enterprise Customer Success Manager, you'll develop strategic account plans, advise financial stakeholders, manage complex enterprise accounts, and drive product adoption to ensure customer success.

As an Enterprise Customer Success Manager, you will advise large customers on financial tech solutions, manage account health, and drive product adoption and retention through strategic relationships.

As an Enterprise Customer Success Manager, you'll partner with finance teams of large customers to drive product adoption, minimize churn, and expand account value by creating account strategies and leveraging product insights.

As an Enterprise Customer Success Manager, you will advise CFOs and finance teams, drive product adoption, minimize churn, and maximize account value through strategic account management.

The Enterprise Customer Success Manager will advise large clients on financial solutions, ensure product adoption, drive account growth, and manage retention strategies through collaboration and data analysis.

Manage end-to-end B2B client relationships, lead onboarding and training, monitor engagement and performance, define and track success metrics, deliver tailored presentations, act as client advocate to drive product improvements, and identify opportunities for account growth and improved product adoption.

Serve as primary customer contact for life sciences clients, drive adoption and renewals, develop success plans, monitor health and usage, handle escalations, identify upsell opportunities, and provide product feedback to cross-functional teams.

Manage day-to-day customer relationships for corporations, law firms, and small businesses; deliver consultative service, process orders, drive cross-sell opportunities, handle escalations, and use Salesforce and internal systems to ensure timely, accurate responses while developing subject-matter expertise.

Manage a portfolio of 30-40 enterprise customers to drive adoption, renewals, upsells, and Net Revenue Retention. Conduct executive business reviews, resolve escalations, analyze engagement health, mentor junior CSMs, and collaborate with sales and technical teams to deliver outcomes and grow ARR.