Top Tech Jobs & Startup Jobs

Serve as trusted partner for key accounts in life sciences, owning escalations, coordinating cross-functional teams, driving customer satisfaction, retention and growth, managing complex product support and customized performance metrics, and executing process improvements using continuous improvement tools.

Manage, retain, and grow a portfolio of customers by proactively driving product adoption, analyzing usage data to prioritize actions, mitigating churn risk, collaborating with sales and product teams, and building scalable customer success processes.

Manage digital customer engagement programs at scale: run automated campaigns and lifecycle journeys, analyze engagement and product usage, identify expansion and at-risk customers, and improve playbooks to drive adoption and retention.

Serve as trusted partner for key EMEA accounts: own escalations, coordinate cross-functional stakeholders, manage customer satisfaction/retention/growth plans, support product requirements and regulatory needs, monitor performance metrics and dashboards, and drive process improvements using DBS/Lean methodologies.

Lead onboarding, adoption, and support for courier customers; troubleshoot workflows; analyze customer data for churn risks; surface product feedback; identify expansion opportunities; build scalable CS processes and documentation while collaborating with product, sales, and engineering.

Serve as primary client contact for onboarding, training, and adoption of NIQ One Platform (Discover/gfknewron). Drive user activation, demonstrate ROI, develop use cases, present recommendations, identify upsell opportunities, coordinate local/regional client services, and ensure platform quality and market expertise for assigned accounts.

Serve Kazakhstan clients to onboard, train, and support adoption of NIQ One Platform (Discover/startrack/gfknewron). Drive user activation, engagement, and retention; build use cases and deliver insights; coordinate with account management to identify upsell/cross-sell and improve renewals.

Manage DNSME customer relationships as primary contact, drive adoption and renewals, coordinate cross-functional teams, present business reviews, handle escalations, proactively communicate changes, and ensure customers realize value from DigiCert solutions.

Drive customer adoption and value realization for RSA identity and access solutions by partnering with customers, sales, product, support, and delivery. Act as trusted advisor, build success plans, resolve blockers, review product usage, and support renewals and expansions through strong stakeholder relationships and technical/product knowledge.

The Customer Success Specialist ensures customer satisfaction, develops success plans, identifies upsell opportunities, and collaborates with internal teams to enhance client experiences.

Act as primary customer contact to understand goals, drive product adoption, reduce churn, and build long-term relationships. Support sales to manage and grow accounts, coordinate tender/quoting/contracting and allocation processes, ensure timely renewals and contract fulfillment, and escalate/resolution cross-functionally to deliver customer value.

Manage end-to-end client relationships for digital marketing accounts, translate business goals into strategies, coordinate campaign delivery, monitor performance, present insights, and drive account growth through upsell and retention.

Lead and scale the mid-market customer success motion for Sprinto: design onboarding, health scoring, QBRs, renewal-risk tracking and expansion playbooks. Own adoption, retention, and NRR outcomes, manage complex stakeholders across security, compliance, engineering, finance and procurement, and mentor other CSMs to raise team standards.

Lead and grow an APJ Customer Success organization to drive partner adoption, retention, renewals, and expansion for Saviynt's identity security platform. Set strategy and KPIs, coach managers and CSMs, oversee operational processes and tooling, monitor health metrics, resolve escalations, and advocate partner feedback cross-functionally to improve product, adoption, and revenue outcomes.

As a Customer Success Engineer, you will ensure customer adoption of Algolia's search platform through technical onboarding, solution design, and ongoing support, while collaborating with customers and internal teams to drive technical excellence.

Lead customer success for large retail/software accounts, build strategic customer relationships, drive account financial health, identify upsell/cross-sell, supervise complex SaaS implementations and deployments, act as trusted advisor and occasional interim project manager, and ensure customer satisfaction and on-time delivery.

Manage post-implementation customer lifecycle for RingCentral clients: onboarding, training, feature optimization, churn prevention, renewal planning and execution. Proactively engage at-risk accounts, update records in Salesforce, hit MRR and activity targets, and collaborate with partners to maximize customer value.

Join a Client Success team supporting clients through operational processes, ensuring application uptime, resolving issues, and conducting training sessions. Requires strong SQL skills and experience in capital markets.

The Customer Success Manager will educate clients on creative strategy, build relationships, and help maximize their use of Motion's platform through engagement and tailored support.

As a Senior Customer Success Manager, you will enable enterprise customers to transform their customer experience using Genesys Cloud AI solutions, ensuring successful adoption and maximizing their investment in customer experience transformation.

The Customer Success Manager drives customer success through relationship management, retention, and value delivery for existing customers, while identifying growth opportunities and ensuring strong customer satisfaction.

The Customer Success Manager focuses on building relationships with customers, ensuring value delivery, driving adoption, and managing account health while supporting regional growth and customer satisfaction metrics.

The Senior Customer Success Manager will manage customer relationships, oversee pilot implementations, and collaborate with engineering to fulfill customer needs while building foundational processes for customer success.

The Customer Success Manager ensures customers achieve their goals with our product, builds relationships, provides support, and drives satisfaction and growth.

As a Customer Success Manager at Similarweb, you will build relationships with clients, drive platform adoption, and provide actionable insights to meet business goals.