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Design, build and maintain high-volume ETL/ELT pipelines across Hadoop and AWS. Develop distributed PySpark/Scala data processing, implement serverless data architectures (Glue, Lambda, Step Functions), optimize workflows (partitioning, file formats), ensure data governance/security, orchestrate jobs (Airflow/Control-M), troubleshoot Spark performance, and collaborate with stakeholders to deliver scalable data warehousing solutions.

Lead design and delivery of large-scale ETL/ELT pipelines across Hadoop and AWS. Architect serverless/data-lake solutions, optimize Spark jobs, implement orchestration and CI/CD, enforce security and compliance, mentor engineers, manage production incidents, and collaborate with stakeholders to deliver scalable, cost-efficient data platforms.

Configure, test, and maintain Alight's TBA batch systems; produce analysis, configuration documentation, and test plans; support and troubleshoot automated production batch jobs; perform unit and integration testing; ensure post-implementation stability; mentor junior staff; collaborate with global teams and communicate status, risks, and issues.

Domain expert Process Lead responsible for operational performance and meeting contractual standards. Manage daily team objectives, train and mentor staff, perform root-cause analysis, drive process improvements and SOP creation, lead ad-hoc projects and transitions, develop dashboards and metrics, collaborate with US/client teams, and analyze trends to improve multi-client operations.

Lead and participate in SOX and risk-based internal audits to evaluate control design and operating effectiveness, prepare audit reports, present findings, supervise audit staff, assist with investigations and support external auditor reviews.

Define and maintain enterprise AI governance policies, standards, and controls; translate regulatory frameworks into enforceable requirements; document controls and evidence for audit readiness; partner with engineering, privacy, security, and legal to embed controls into the SDLC; support client inquiries, RFPs, and remediation tracking to ensure compliant, auditable AI deployments.

Lead technical delivery for benefits systems including system analysis, configuration, QA governance, deployments, and production stabilization. Provide high-level design oversight, approve configurations and testing outcomes, mentor Analysts, coordinate with project teams, and ensure alignment with client requirements and smooth transition to operations.

Process and administer client benefits plan transactions accurately and on time, meet SLAs, maintain SOPs and knowledge repositories, resolve participant inquiries via case management tools, collaborate with Customer Service/Tech/Shared Services, and follow compliance and security protocols.

The Benefits Operations Administrator processes client benefit plans, ensures SLA compliance, and collaborates with various teams to resolve participant inquiries while adhering to procedures and maintaining documentation accuracy.

The Benefits Operations Administrator is responsible for processing client benefits plans, adhering to SLAs, and ensuring document accuracy. Responsibilities include handling client inquiries, collaborating with teams, and maintaining comprehensive operational knowledge.