Top Tech Jobs & Startup Jobs

Design, build, and maintain scalable ETL/ELT pipelines and distributed processing on AWS. Optimize data lakes/warehouses, implement data models, monitoring, and governance using Spark, Hadoop, Python, SQL, and streaming technologies.

Lead IT operations for Leave Solutions in India, driving architecture, engineering standards, cloud-native (.NET/AWS) delivery, Agile adoption, cross-functional collaboration, and operational excellence for large multi‑discipline teams.

Lead analysis and system testing activities for benefits administration projects. Create test plans/cases, execute system/UAT tests, validate files (834/non-834), run SQL validations, mentor junior analysts, engage stakeholders, and ensure quality and timely delivery while supporting production validation and process improvements.

Provide timely, accurate participant support and follow SOPs to meet client SLAs and quality scores. Identify and resolve process issues, document follow-ups, work with leads, and maintain high productivity in a fast-paced, shift-based environment.

Deliver timely, accurate participant information and meet client SLAs. Monitor quality scores, follow SOPs, document and resolve participant issues, recommend and implement process improvements, and collaborate with leads. Prioritize high-volume work, maintain attention to detail, and work evening/night shifts as required.

Provide timely, accurate participant support while meeting client SLAs and quality targets. Follow SOPs, document actions, escalate and resolve issues with leads, identify process improvements, and manage workload under short deadlines.

Lead the development of scalable web applications using Java and Angular, mentor junior developers, and oversee coding standards and performance improvements.

Provide international voice-based customer service for full case management: handle inbound calls and web chat, explain complex client plans and provisions, resolve claims and document actions, meet client SLAs and quality targets, and collaborate with leads to improve processes.

Design, script, execute, and analyze load, stress, endurance, and scalability tests using LoadRunner and JMeter. Monitor systems with APM tools, identify bottlenecks, collaborate with development and infrastructure teams to resolve issues, document test plans and results, and support continuous improvement of performance testing processes.

Serve as primary client contact for Leave Solutions, using deep absence and disability expertise to manage day-to-day operations, resolve escalations, consult on Alight solutions, support testing and defect management, provide proactive status updates, identify risks and expansion opportunities, and coordinate cross-functional and client meetings. Travel 20-25% as needed.