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Manage a portfolio of restaurant clients, build relationships, conduct onboarding and training, provide POS support, monitor adoption and health scores, conduct QBRs, resolve escalated issues, and identify upsell opportunities. Collaborate with sales, support, and product teams while advocating for customers and providing strategic guidance. Travel up to 25% for onboarding and customer checkups.

Lead and scale an AI-driven Financial OS for restaurants, owning Marty (AI agent ecosystem) and product strategy across POS, Payments, Payroll, Banking, and Cards. Drive adoption, revenue, and product outcomes, partner with engineering to increase velocity, and build a scalable product organization focused on commercial impact and execution.

Build and lead a zero-to-one commercial motion: self-source pipeline, run full sales cycle for $100k–$300k ACV deals, coordinate delivery, convert audits to subscriptions, document playbook, influence product, and hire a sales team.

Sell AI-powered marketing and operations SaaS to restaurants, managing a national territory. Prospect, demo, and close sales while focusing on customer outcomes and collaboration with marketing.

This role involves managing the full sales cycle for SMB and mid-market restaurant accounts, generating new business through outreach, delivering demos, and collaborating to enhance customer experience.