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Drives hospitality-sector business development for premium lighting and design products by acquiring and retaining customers, cultivating developer, design firm, and procurement relationships, managing sales projects from specification through procurement, conducting customer meetings, presenting value propositions, analyzing data, and achieving revenue growth. The role requires strong knowledge of FF&E and lighting specifications, relationship management, CRM usage, teamwork, and flexible scheduling.

Drives business development and sales growth in the luxury hospitality segment by identifying prospects, cultivating customer relationships, managing projects from specification through procurement, conducting customer meetings, presenting value propositions, and retaining existing accounts. The role targets developers, design firms, and procurement firms, uses CRM and data analysis to prioritize activities, and collaborates cross-functionally to support customer acquisition and solution implementation.

Own the B2B wholesale eCommerce product roadmap, including Salesforce Commerce storefront and account portal capabilities. Translate complex pricing, ordering, account, fulfillment, and integration requirements into product strategies, PRDs, user stories, and prioritized backlogs. Partner with Sales, Finance, IT, Engineering, UX, and integration teams to improve self-service, order accuracy, account management, and platform performance. Define KPIs, lead customer discovery, support Agile delivery, manage ERP and middleware integrations, and present roadmap results to senior stakeholders.

Develops and supports Visual Comfort’s Salesforce B2C Commerce Cloud ecommerce platform across SFRA and headless architectures. Responsibilities include building cartridges, controllers, templates, APIs, integrations, and scripts; participating in code reviews, testing, Agile ceremonies, deployments, defect resolution, performance optimization, and technical documentation. The role collaborates with internal stakeholders, infrastructure teams, and external development partners to deliver ecommerce features, improve platform reliability, and expand in-house development capabilities.

Drive customer acquisition, relationship expansion, retention, and sales growth across lighting and systems products. Prospect and manage builders, designers, architects, integrators, and contractors; conduct face-to-face sales calls; communicate value propositions; participate in trade associations; manage CRM priorities; and analyze data to guide decisions. The role requires consultative selling, industry knowledge, strong communication, and achievement of sales objectives.

Drive customer acquisition, relationship growth, retention, and sales performance for lighting and systems products. Target residential builders, interior designers, architects, home technology integrators, and electrical contractors. Manage the full consultative sales process, conduct 16 weekly face-to-face sales calls, communicate value propositions, participate in trade associations, use CRM tools, analyze data, and collaborate with sales, marketing, and operations teams.

Provides phone and email product support to customers and field representatives, manages cases and RMAs, researches product issues, documents resolutions in CRM and databases, processes replacement orders and shipping requests, and negotiates incident settlements. The role requires timely issue resolution, cross-department collaboration, product knowledge, and exceptional communication. Additional duties may include training, on-site support, product launches, market events, and retail store setup.

Drive customer acquisition, relationship expansion, retention, and sales growth across lighting and systems products. Manage the full consultative sales process for builders, designers, architects, integrators, and contractors; conduct face-to-face sales calls, communicate value propositions, network through trade associations, and use CRM systems to prioritize accounts and track activity. Analyze data, coordinate internal resources, and meet sales objectives while representing the company’s premium brand and customer-service standards.

Drive customer acquisition, relationship expansion, retention, and sales growth across lighting and systems products. Lead consultative sales processes, conduct 16 weekly face-to-face calls, build networks with architects, builders, and designers, manage customer activity in CRM, communicate product value, analyze sales data, and collaborate with sales, marketing, and operations teams.

Develops and manages luxury hospitality customers, focusing on developers, design firms, and procurement organizations. Leads projects from specification through procurement, conducts customer sales calls, presents value propositions, builds industry networks, and drives acquisition, retention, and revenue growth. Uses CRM tools to manage customer priorities, analyzes data for decisions, collaborates cross-functionally, and maintains strong product and service knowledge. Requires extensive FF&E sales experience, customer relationship management skills, and flexibility for varied schedules.