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The Lead Engineer is responsible for developing RL algorithms, designing training pipelines, and creating synthetic scenarios for robotic navigation and performance optimization.

The Operations Associate ensures the effective performance of autonomous delivery robots through maintenance, troubleshooting, customer interaction, and documentation, while adhering to safety standards.

Build and maintain API-based data pipelines, analyze supply chain metrics, create dashboards and alerts, perform root-cause analysis, define KPIs with stakeholders, and document data models and integrations to improve logistics performance.

Support merchant partnerships through day-to-day issue resolution, merchant visits, onboarding, and new location launches. Gather partner feedback, surface insights to internal teams, and support robot demonstrations, local activations, and market growth initiatives to expand Serve's merchant footprint.

The Staff Systems Engineer leads interdisciplinary teams to define requirements and specifications for an autonomous delivery robot, ensuring performance and safety through collaboration and problem-solving.

Lead a team of data engineers and analysts, define the data engineering roadmap, oversee data infrastructure, ensure analytics delivery, and establish data governance standards.

The Operations Coordinator will oversee daily robot deployments, ensure compliance with operating procedures, track metrics, support training, and propose process improvements.

Coordinate daily commercial robot deployments by managing field and piloting teams, monitoring live operations, enforcing SOPs and safety, opening/closing depots, tracking metrics, supporting onboarding, and implementing process improvements to maintain reliable service.

The Government Affairs Manager will create and implement strategies for stakeholder engagement and advocate for autonomous delivery. Responsibilities include relationship building, monitoring regulations, and communication with senior management.

The IAM Engineer designs, implements, and maintains IAM systems, ensuring compliance and security while managing user access and automation workflows.