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Processes invoices, payment requests, vendor updates, refunds, and travel expense audits. Reconciles accounts, investigates invoice discrepancies, reviews vendor statements, prepares cash disbursement forecasts and audit packages, and responds to payment inquiries. The role requires accurate accounting, SAP and Microsoft Office proficiency, customer service, problem-solving, communication, and flexibility for onsite shifts.

Provides customer support and issue resolution across social media, online communities, forums, review sites, and other digital channels. Responds empathetically, troubleshoots basic issues, guides customers to appropriate support, manages escalations, monitors sentiment, identifies trends, supports Voice of the Customer initiatives, and protects brand reputation and customer privacy. Requires strong written communication, Spanish fluency, basic English, social media expertise, and familiarity with CRM and ticketing systems.

Processes and validates vendor invoices, resolves PO and pricing discrepancies, handles travel and expense claims, supports vendor master data, reconciles supplier statements, responds to supplier and employee queries, and collaborates with finance and procurement stakeholders to maintain accurate and compliant payment operations.

Manages German pre-payroll activities, ensuring compliance with labor regulations and accurate records. Responsibilities include resolving payroll discrepancies, processing exceptions and one-off payments, maintaining audit documentation, forecasting payroll expenses, reconciling time data, and preparing reports and dashboards. The role collaborates with HR, finance, and other stakeholders to meet deadlines and improve payroll processes.

Handle inbound customer calls for a telecommunications provider, resolving issues involving services, billing, SIM cards, top-ups, and roaming. Provide accurate information, troubleshoot basic problems, document interactions, and pursue first-contact resolution while maintaining empathy and professionalism. The role requires Norwegian and English proficiency, strong communication skills, computer literacy, and the ability to use multiple systems. Previous customer service, BPO, telecommunications, CRM, or ticketing experience is preferred but not required.

Handle customer support responsibilities as a Call Center Representative for English-speaking customers. The role is open to graduates and dropouts with B2–C1 English proficiency and includes fully paid training, transportation, and medical insurance.

Provides customer support by handling inquiries, resolving issues, delivering tailored solutions, and maintaining customer satisfaction. The role requires efficient and empathetic communication, problem-solving, active listening, attention to detail, professional phone etiquette, and flexibility for night and overnight shifts. It is a full-time, on-site position in Cairo with paid training, transportation, insurance, and career growth opportunities.

Leads SAP FICO solution design, configuration, testing, integration, migration, cutover, and post-go-live support. Specializes in Funds Management and Asset Accounting, with additional expertise in General Ledger, AP, AR, Bank Ledger, Cost Center and Internal Order Accounting. Coordinates integration with MM, SD, PS, and PM, partners with ABAP developers, produces functional documentation, and guides stakeholders through requirements, gap analysis, and best-practice recommendations.

Provides customer support for a US telecommunications account from Sutherland’s Cairo site. Responsibilities include managing customer accounts, resolving service needs, ensuring customer satisfaction, and communicating effectively in English. The role requires B2–C1 English proficiency, flexibility for rotational night and overnight shifts, and on-site attendance. Transportation, insurance, allowances, incentives, and training-period benefits are provided.

Evaluates assigned transactions, participates in internal and external calibration sessions, and oversees service quality to support customer satisfaction. The role manages stakeholder communication, resolves issues, prepares accurate reports, interprets data, identifies trends, and recommends process improvements. Candidates should have process transformation experience, Microsoft Office proficiency, strong analytical and communication skills, teamwork, and the ability to work effectively in a fast-paced environment.