Top Tech Jobs & Startup Jobs

As a Customer Service Specialist, you'll handle customer interactions, provide tailored solutions, and ensure a positive customer experience through effective communication.

The Quality Supervisor prepares sampling plans, monitors audits, provides feedback to QAs, analyzes data, and drives performance improvement projects while collaborating with various stakeholders.

Lead, coach, and develop a high-performing B2B enterprise sales team supporting a global cybersecurity client. Drive revenue, manage pipeline and forecasting, monitor KPIs, and produce actionable insights using Salesforce, Power BI, and Tableau while partnering with stakeholders to achieve business goals.

Lead and develop a team of luxury travel sales consultants to meet revenue targets. Coach performance, ensure service quality and process compliance, analyze data to inform sales strategies, identify training needs, collaborate with stakeholders, and maintain client communication and operational tool knowledge.

Handle inbound/outbound international customer interactions across Telecom, Technology, Logistics, and Mortgage. Resolve service, technical, billing and order issues, provide troubleshooting, maintain CRM records, support escalations, and meet quality, productivity, sales, retention, and SLA targets in rotational night shifts.

Lead multiple content protection teams to ensure accurate, timely, and compliant processing of copyright infringement and legal claims. Drive SLA, quality, AHT, productivity, compliance, workforce planning, risk management, continuous improvement, automation/AI adoption, and stakeholder collaboration with Legal, WFM, Quality, Training, and HR.

Provide entry-level technical support for NetApp storage customers: diagnose, reproduce, and resolve hardware and software issues; research and follow up with customers; escalate complex cases; contribute to knowledge base; learn NetApp ONTAP and related storage protocols.

The job involves referrals and maintaining a repository for Legazpi. The role supports Sutherland's operational excellence and digital performance initiatives.

Join Sutherland as a Customer Service Consultant, focusing on excellent communication and customer service skills, and adaptability to shifts.

The role involves delivering quality customer service to customers of a premium US telecommunications client.