Administer and maintain certification programs within the LMS, publish/manage exams and learning content, track learner progress and renewals, generate Excel reports, troubleshoot certification issues, coordinate with teams and vendors, and maintain accurate learner records and data integrity across systems.

Drive commercial deals from contracting request to signature across SaaS, services, and hybrid agreements. Prepare and tailor contracts using templates, manage redlines and escalations, coordinate Sales, Legal, Finance, and Security, and improve contracting playbooks, routing rules, and AI-enabled workflows to reduce friction and speed execution.