Top Tech Jobs & Startup Jobs

Partner with the Chief Product Officer to drive high-priority organizational work. Responsibilities include tracking leadership commitments, investigating marketplace and operational problems through data analysis, reviewing planning documents, preparing status reports and executive briefings, and coordinating progress across Product, Engineering, Design, and other functions.

Owns ambiguous, cross-functional operational problems from diagnosis through resolution. The role analyzes data, improves workflows, evaluates AI and automation tools, designs scalable processes, and leads strategic initiatives across Operations, Product, Engineering, Customer Success, and customers. Success requires strong analytical ability, communication, ownership, root-cause investigation, and the ability to align stakeholders without direct authority.

Own compliance decisions for healthcare professional clearance, including background check disqualifications, credential reviews, license violations, state requirements, audits, renewals, and reporting. Interpret statutes, regulations, and agency guidance; create risk analyses and decision records; recommend operational implementations; and resolve escalations in partnership with Legal and cross-functional teams.

Own ambiguous, cross-functional operational problems from diagnosis through resolution. Analyze data, identify bottlenecks, improve processes and workflows, evaluate tools including AI and automation, and lead strategic initiatives across Operations, Product, Engineering, and Customer Success. The role requires strong analytical skills, stakeholder alignment, clear communication, curiosity, and hands-on ownership of customer and business outcomes.

Technical Support Engineer owning investigation, reproduction, and agent-assisted fixes for platform issues. Monitor Zendesk escalations, use Datadog and SQL to diagnose incidents, coordinate cross-functional incident response, implement and test fixes, perform RCA and documentation, and maintain operational workflows while improving monitoring and prevention.

Manage and grow a portfolio of workplace customers by improving utilization, revenue retention, and account stability. Build account plans, forecast performance, lead executive business reviews, resolve escalations, identify expansion opportunities, and advocate for customer needs cross-functionally. The role emphasizes relationship management, strategic communication, problem-solving, autonomy, and delivering measurable customer value in a fast-paced remote environment.

Own a core healthcare staffing marketplace domain, developing customer and business mental models, defining metrics, prioritizing improvements, and guiding experiments, technical investments, and core flow changes. The role requires independently analyzing data, shipping meaningful features, communicating clearly, and partnering with engineering, leadership, and Applied Science teams on areas such as pricing, matching, reliability, and facility onboarding.

Own and improve Clipboard’s internal operations tooling ecosystem by building workflows, integrations, and automations. Partner with Engineering and Operations leaders to define requirements, write technical specifications, prioritize initiatives, troubleshoot production issues, improve system reliability, and introduce AI-driven solutions that increase operational efficiency and scalability.

Own centralized workforce forecasting, capacity planning, headcount strategy, and cost optimization across multiple lines of business. Model trade-offs involving FTEs, BPO, overtime, productivity, and shrinkage; analyze demand changes; identify capacity risks; and translate findings into executive recommendations. Partner with Finance, Product, and Operations to govern assumptions, investigate plan variances, standardize planning frameworks, and support strategic staffing decisions.

Prospect, pitch, and close new long-term care facility partners across rural U.S. markets. Build relationships with facility decision-makers, create demand, manage territory pipelines, plan regional travel, attend industry events, and support customer adoption. The role combines remote inside sales with approximately one week of monthly travel for facility visits, meetings, and market development.