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The Operations Associate role involves solving various operational challenges, managing teams, and improving processes within a fast-paced, remote-first environment.

The Operations Associate role involves solving diverse operational problems, improving processes, managing teams, and directly impacting customer service and business growth.

Technical Support Engineer owning investigation, reproduction, and agent-assisted fixes for platform issues. Monitor Zendesk escalations, use Datadog and SQL to diagnose incidents, coordinate cross-functional incident response, implement and test fixes, perform RCA and documentation, and maintain operational workflows while improving monitoring and prevention.

Manage month-end close activities, prepare and post revenue, cost and AR journal entries, perform ASC 606 analyses, support audits, improve revenue and AR processes, ensure U.S. GAAP and internal control compliance, and produce internal reporting and special projects.

Manage month-end close and revenue accounting activities including journal entries, ASC 606 analyses, AR treatments, variance analysis, process improvements, SOX compliance, and audit support while collaborating with finance partners to ensure accurate consolidated financial statements.

As a Client Support Specialist, you'll deliver exceptional support via voice and email to B2B workplace customers, resolve issues, and collaborate with various teams to enhance the customer experience.

Deploy to key customer accounts to diagnose and resolve complex operational problems, build stakeholder relationships, coordinate product/engineering/ops to deliver fixes, and keep timelines and commitments on track. Occasional onsite travel to customer sites.

The Manager, Strategic Partnerships will develop and manage partnerships to grow Clipboard's healthcare staffing marketplace, ensuring mutual value and strong market presence.

As a Customer Experience Specialist, you'll provide support across chat, voice, and email, resolving issues and enhancing the customer experience while documenting and troubleshooting independently.

Advise on legislative goals and regulatory changes, engage stakeholders, provide legal advice, manage compliance and contracts, support business operations.