Top Tech Jobs & Startup Jobs

Identify, analyze, and resolve billing and revenue discrepancies to prevent revenue leakage. Monitor revenue streams, audit billing configurations, investigate root causes, implement corrective actions, collaborate across teams, and support billing recovery and reporting within a telecommunications environment.

The Headend Engineer leads the construction and maintenance of headend systems, focusing on installation, operation, and support of power and structured wiring systems.

The Senior Tax Accountant oversees income tax accounting and compliance, manages audits, and ensures tax reporting accuracy, collaborating with leadership for strategic initiatives.

The Headend Engineer designs, builds, and maintains structured wiring, monitors IPTV services, and coordinates technical resolutions within the engineering department.

The Customer Engagement Specialist provides technical support via phone, chat, and email, resolving customer issues related to technology services and products.

Act as single point of contact for escalated residential and business technical issues. Provide white-glove Tier 1 troubleshooting via phone, chat, and email; review and resolve scheduled trouble tickets, perform follow-up testing, escalate when needed, and liaise between customers and Hotwire Communications to ensure timely resolution.

Lead design and execution of sales enablement programs to improve sales efficiency and revenue. Standardize enterprise sales motions across segments, manage sales processes and CRM, coordinate cross-functional pre- and post-sale activities, support sales on opportunities, and partner with Product to convert offerings into sellable assets.

Lead a team of Community Onboarding Managers to deliver new residential construction projects on time. Build stakeholder relationships, manage launch processes, track milestones in Site Tracker/Salesforce, provide executive reporting, ensure white-glove customer experiences, coordinate cross-functional pre-launch activities, and escalate risks. Requires flexible schedule and up to 60% travel.

Serve as single point of contact for Contact Center and NOC during outages. Draft and send internal/external communications for Priority 1/2 incidents, coordinate escalations and resolution with NOC and engineers, monitor production and alerts, produce outage reports, run RCA meetings, and notify customers of planned maintenance.

Sell telecommunications products and services to property managers, HOAs, owners, and developers. Prospect, qualify opportunities, prepare business cases and access agreements, manage forecasts and CRM (SFDC), coordinate tenant events, and collaborate cross-functionally to drive new building access and customer retention.