Top Tech Jobs & Startup Jobs

Serve as the on-site liaison during property launches and installations, coordinating stakeholders, construction, installations, billing setup, VIP relationships, community events, training, escalations, and handover to operations while ensuring a white-glove experience.

Manage end-to-end onboarding and on-time delivery of new residential construction projects. Build and maintain stakeholder relationships, coordinate schedules and resources, track milestones in Site Tracker and Salesforce, provide training and reports, attend on-site meetings, and ensure successful handoff to regional operations.

Identify, analyze, and resolve billing and revenue discrepancies to prevent revenue leakage. Monitor revenue streams, audit billing configurations, investigate root causes, implement corrective actions, collaborate across teams, and support billing recovery and reporting within a telecommunications environment.

The Headend Engineer leads the construction and maintenance of headend systems, focusing on installation, operation, and support of power and structured wiring systems.

The Senior Tax Accountant oversees income tax accounting and compliance, manages audits, and ensures tax reporting accuracy, collaborating with leadership for strategic initiatives.

The Headend Engineer designs, builds, and maintains structured wiring, monitors IPTV services, and coordinates technical resolutions within the engineering department.

The Customer Engagement Specialist provides technical support via phone, chat, and email, resolving customer issues related to technology services and products.

Act as single point of contact for escalated residential and business technical issues. Provide white-glove Tier 1 troubleshooting via phone, chat, and email; review and resolve scheduled trouble tickets, perform follow-up testing, escalate when needed, and liaise between customers and Hotwire Communications to ensure timely resolution.

The Quality Assurance Analyst monitors call center performance, assists with QA processes, and improves customer service through data analysis and coaching.

Lead design and execution of sales enablement programs to improve sales efficiency and revenue. Standardize enterprise sales motions across segments, manage sales processes and CRM, coordinate cross-functional pre- and post-sale activities, support sales on opportunities, and partner with Product to convert offerings into sellable assets.