Top Tech Jobs & Startup Jobs

Establish and maintain data governance for Salesforce and internal tools: define ownership, enforce data quality, manage master data and metadata, ensure compliance, lead cleansing and stewardship programs, implement governance tools, and collaborate cross-functionally to align data strategy and support audits and release cycles.

Leads quality engineering across platform and AI product groups by establishing quality standards, coaching engineers, building automation and evaluation harnesses, and embedding testing into development. Responsibilities include functional, integration, performance, security, regression, AI evaluation, safety, cost, and latency testing; CI/CD guardrails; quality metrics; risk-based coverage; tooling strategy; and cross-functional influence. Requires strong SDET expertise, AI testing experience, cloud and infrastructure knowledge, and leadership through influence.

Own strategic relationships with enterprise clients in Spain, leading onboarding, business reviews, platform adoption, ROI improvement, renewals, and account expansion. Deliver data-driven insights, identify churn risks, collaborate with Sales, Product, Solutions, and Engineering, and advocate for client needs. Help establish local customer success practices and represent the company across Southern Europe.

Own the academy content operating system, including roadmap prioritization, capacity planning, request intake, LMS migration, rebranding, production tracking, quality gates, and stakeholder communication. Lead and develop operations staff and interns while improving throughput through AI and automation. Monitor delivery metrics, OKRs, and process efficiency across learning content production.

Provide technical customer support via chat, email, and ticketing for a global SaaS platform. Troubleshoot and replicate user issues, test features, identify root causes, and relay voice-of-customer feedback to product and engineering. Help shape the new Columbus support team and maintain high-quality, professional interactions across channels.

Manage and support assigned customer accounts by monitoring performance, conducting regular check-ins, building relationships, providing product training and support, and coordinating technical issues and feature requests. The role requires expertise in affiliate and partnership marketing, strong digital ecosystem knowledge, proactive account management, problem-solving, conflict resolution, prioritization, and customer-focused communication.

Design, develop, and securely deliver full-stack features, modules, and services across the SDLC using Agile methods. Build REST APIs, integrate third-party APIs, write automated tests, troubleshoot issues, and monitor and support production systems. Collaborate with a global team while working with Java, Spring Boot, Vue.js, cloud platforms, databases, and modern development tools.

Supports creator partnerships by guiding applications, contracts, content deliverables, outreach campaigns, support resolution, and performance reporting. Researches potential creators, manages communications, optimizes engagement, collaborates with internal teams, and monitors influencer trends and platform updates to improve creator experiences and marketplace outcomes.

Manage and consult on customer accounts using impact.com platform. Deliver platform training, coordinate renewals/expansions, handle escalations via JIRA and SFDC, communicate with customers, track projects, and support commercial and reporting efforts under manager guidance.

Manage a portfolio of brand creator and affiliate programs: design influencer strategies, build proposal decks, execute campaigns, recruit and negotiate with creators, run paid amplification, monitor budgets and timelines, analyze performance, provide client service, and identify upsell opportunities.