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As a Customer Solutions Specialist at impact.com, you will provide expert support for clients using the platform, engaging through in-app chat and ticket systems, troubleshooting issues, managing support cases, and collaborating with various teams to improve user experience.

As a Product Manager for Internal Tooling at impact.com, you will enhance internal efficiencies and usability for internal applications, engaging with teams to identify needs and improve user experience. Your responsibilities will include collaborating with analytics and UX research, utilizing product analytics tools, and driving product-led growth strategy.

The Senior Software Engineer will build and enhance AI-focused compliance tools, integrating existing solutions and creating new APIs and batch jobs. Responsibilities include planning, designing, coding, testing, and deploying software, collaborating with the team, and maintaining documentation. Strong understanding of cloud services and multiple programming languages is essential.

As a Customer Solutions Specialist, you will provide expert support to clients using the impact.com platform, assist with account setup, and troubleshoot technical issues while engaging through live chat and ticket systems. You will collaborate with teams globally to improve user experience and operational efficiency.

The Creator Relations Manager at impact.com manages creator onboarding and focuses on new creator growth and retention, helping them understand the platform’s tools to thrive. Responsibilities include conducting onboarding sessions, analyzing creator performance, and managing relationships to enhance brand influence on a global scale.

As a Customer Success Manager at impact.com, you will be responsible for providing exceptional support and guidance to clients. Your role includes building marketing campaigns using their software suite, managing client relationships, driving product adoption, and addressing issues proactively. You will need strong communication, technical skills, and an understanding of customer needs to ensure satisfaction and retention.

As a Data Scientist, your role involves developing performance benchmarks, analyzing partner outcomes, and delivering actionable insights to shape strategic decisions. You'll collaborate with cross-functional teams, utilize advanced analytics, and create reports and dashboards to monitor key performance metrics, driving improvements in product development and marketing effectiveness.