Top Tech Jobs & Startup Jobs

Manage a portfolio of commercial Channel and SLED accounts, building relationships, developing account plans, driving retention, and identifying upsell and cross-sell opportunities. Monitor adoption, achieve revenue objectives, maintain accurate Salesforce pipelines and forecasts, and collaborate with Customer Success, Sales Engineering, Marketing, and other teams to deliver customer value.

Leads and coaches a team of Solution Specialists supporting account managers with cross-selling Kaseya products to existing customers. Responsibilities include hiring, quota and KPI management, pipeline forecasting, opportunity escalation, sales methodology development, product expertise, cross-functional collaboration, performance analysis, and revenue growth across IT management and security product lines.

Lead B2B SaaS customer marketing strategy focused on product adoption, renewals, retention, expansion revenue, and customer value. Manage lifecycle campaigns, webinars, nurture programs, segmentation, automation, reporting, and re-engagement initiatives. Partner with Sales, Customer Success, Product Marketing, and Marketing Operations to drive expansion pipeline and revenue influence. Lead and develop a customer marketing team while maintaining campaign governance, CRM data quality, attribution standards, and executive reporting.

Serve as the primary technical advisor for assigned SaaS customers, helping them adopt, optimize, and expand their use of IT management and cybersecurity solutions. Conduct technical account reviews, create success plans, resolve technical issues, deliver demonstrations and implementation guidance, recommend services and training, identify expansion opportunities, and provide product feedback. Collaborate with Customer Success, Product, Support, Professional Services, Operations, and Sales to align technical solutions with customer business outcomes.

Leads the development and scaling of Kaseya’s eCommerce engineering team while managing the migration from NetSuite to Salesforce B2B Commerce. Oversees platform ownership, architecture collaboration, ERP and API integrations, Agile/DevOps delivery, CX and UX direction, team strategy, and executive stakeholder engagement across distributed engineering resources.

Own Kaseya’s global supply chain and procurement strategy, including planning, sourcing, logistics, fulfillment, inventory, warehousing, vendor governance, and cost optimization. Build the Procurement function from the ground up, lead strategic negotiations, establish spend controls and risk frameworks, oversee ERP and procurement-system implementations, develop executive dashboards, and hire and lead a global organization. Partner with Finance, Operations, Product, IT, and Customer Success while reporting to the CFO.

Manage existing customer accounts by building relationships, identifying cross-sell and upsell opportunities, monitoring product adoption, addressing customer needs, and driving revenue growth. Educate customers on product features and best practices, support onboarding, create recurring sales forecasts, manage CRM records, and collaborate cross-functionally to improve customer outcomes and product adoption.

Manages and optimizes global compensation programs covering base, incentive, and equity compensation. Develops mathematical, statistical, regression, predictive, and workforce forecasting models; supports compensation planning, budgeting, pay equity, compliance, and job architecture. Configures Oracle HCM Workforce Compensation, builds Power BI decision-support tools, validates data, conducts UAT, and presents findings to HR, Finance, IT, Legal, and business stakeholders.

Build and lead a rapid voice-of-customer engine for Product and Go-To-Market teams. Conduct customer discovery and usability research, create panels and access channels, synthesize qualitative and quantitative insights, and translate findings into product priorities, positioning, segmentation, and strategic decisions. Develop scalable research frameworks, playbooks, tools, vendor relationships, and operating practices while influencing senior leaders and balancing research speed with rigor.

Build and own a rapid voice-of-customer engine that informs product discovery, roadmap prioritization, go-to-market strategy, segmentation, and senior business decisions. Conduct customer research, establish panels and access channels, synthesize qualitative and quantitative insights, manage research tools and vendors, and create scalable playbooks enabling Product and GTM teams to conduct rigorous research independently.