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Lead end-to-end product lifecycle for an automotive SaaS platform: discover customer problems, define roadmaps and OKRs, collaborate with engineering and design, run pilots and UAT, and iterate using analytics to drive adoption and business outcomes.

Lead end-to-end product lifecycle for an automotive SaaS platform: define vision, prioritize features, manage execution and launches, set roadmaps and OKRs, run UAT/pilots, collaborate with engineering/design/sales, and iterate using analytics and customer feedback to drive adoption and business outcomes.

Manage onboarding, configuration changes, integrations, and upgrades for dealership clients using myKaarma products. Serve as primary client liaison, troubleshoot cross-functionally, document requirements, improve deployment processes, and support training and post-implementation needs to enhance customer satisfaction.

Support day-to-day finance operations including bookkeeping, accounts payable, reconciliations, month- and year-end close support, statutory compliance (GST, TDS, SOFTEX, STPI), audit coordination, expense processing, cash flow reporting, and improving accounting processes and internal controls under the Finance & Accounting Manager.

Deliver role-specific training to dealership fixed-ops staff on myKaarma's SLT product suite, act as an SME for product and dealership processes, run multiple daily training sessions, document outcomes, schedule follow-ups, complete product activations, and collaborate cross-functionally to drive adoption and continuous improvement.

Support global HR operations across the US, Canada, and India: maintain employee records and HRIS, manage onboarding/offboarding, track compliance and leaves, coordinate audits, and identify process improvements and automation opportunities to scale People functions.

The role involves full-cycle recruiting, focusing on engineering and corporate functions, improving hiring processes, and building relationships with hiring managers while adapting to changing demands.

Sell myKaarma SaaS solutions to automotive dealerships across a multi-state Eastern territory. Own full sales cycle from prospecting and demos to contract close, maintain Salesforce pipeline, build relationships with dealership decision-makers, and travel ~75% within the assigned territory.

Coordinate and execute go-to-market initiatives including campaigns, product rollouts, lifecycle programs, and events. Manage timelines, cross-functional alignment, campaign assets in marketing systems, leverage AI to improve workflows, maintain documentation, and support sales enablement and branded merchandise.