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Coordinates end-to-end logistics for global qualitative research engagements, including participant confirmations, travel, vendors, timelines, documentation, budgets, data updates, real-time issue resolution, and project closeout. Partners with US-based teams across time zones, maintains confidentiality, and ensures accurate, timely delivery of focus groups, advisory boards, workshops, discussion boards, site visits, and UX labs.

Build client relationships, manage expert insight projects from scoping through delivery, recruit relevant experts, and provide tailored client support. Collaborate with internal teams to drive revenue, retention, and use of GLG’s product suite while maintaining compliance. The role develops client service, communication, negotiation, account management, commercial, and project management skills in a fast-paced 24/5 environment with flexible shift requirements.

Coordinates custom life sciences market research projects from intake through delivery. Manages timelines, tasks, stakeholders, quality reviews, survey and deliverable revisions, feasibility checks, proposals, pricing, client communications, and cross-functional collaboration. The role requires independent judgment, strong organization, attention to detail, data literacy, and the ability to manage multiple deadline-driven workstreams while escalating issues appropriately.

Provides front-line client service to financial-services clients by sourcing experts, managing consultations, surveys, reports, site tours, and events. Expands expert councils, understands client needs, supports and executes custom projects, maintains client accountability, follows compliance procedures, and collaborates with Business Development on revenue growth and account retention.

Manages complex qualitative research engagements, including focus groups, advisory boards, workshops, interviews, site visits, and UX labs. Responsibilities include client intake, project scoping, participant scheduling, vendor and venue coordination, travel arrangements, budget and fee negotiations, legal documentation, project monitoring, troubleshooting, data accuracy, deliverable quality, and post-project feedback. The role requires strong communication, organization, prioritization, problem-solving, and cross-functional collaboration in a deadline-driven environment.

Drive revenue growth for GLG’s Corporate and Government business across Australia and New Zealand. Identify and convert new clients, expand existing accounts, manage consultative subscription-based sales, and develop client relationships. Partner with Marketing, Events, Sales Enablement, and Service Delivery to execute campaigns, position products, determine pricing, and allocate resources. Represent and strengthen the GLG brand while engaging senior executives and supporting strategic market expansion.

Supports South Korean professional-services clients by managing research inquiries, recruiting and vetting industry experts, coordinating calls, and facilitating client-expert engagements. The Associate conducts outreach, identifies suitable experts, supports project scoping, maintains compliance, manages multiple workflows, and works toward commercial and client relationship targets. The role includes extensive training, coaching, cross-regional collaboration, and opportunities to mentor future associates.

Provides front-line service to financial services clients by executing expert consultations, surveys, reports, events, and other custom projects. Responsibilities include recruiting and engaging industry experts, understanding client needs, supporting project delivery, following compliance procedures, managing client relationships, and collaborating on retention and revenue growth. The role offers training and increasing autonomy in client engagement management.

Manage the creation and execution of complex qualitative research engagements, including focus groups, advisory boards, workshops, interviews, site visits, and UX labs. Responsibilities include client intake, project scoping, participant scheduling, vendor and venue management, budgeting, negotiations, travel coordination, legal documentation, quality control, troubleshooting, data accuracy, and post-project feedback. The role requires strong communication, organization, prioritization, problem-solving, confidentiality, and cross-functional collaboration.

Screen and investigate GLG Network Member profiles to identify and manage quality and reputation issues. Manage incoming cases, research concerns using internal and public sources, collaborate with global teams, communicate with members and stakeholders, and help improve processes and protocols.